Sometimes I wonder where on earth people actually get NERVE to call themselves a "Professional". Let alone a "business person". Maybe their idea of professionalism is based on being rude, arrogant and egotistical. Maybe it's because we are online and they "think" they can get away with it.

If there is one thing I will NOT tolerate and that is people being outright "RUDE". I don't care WHO you are, or WHO you think MAY think YOU are, I also do NOT care HOW fat your wallet "may" be - "money and stature" has NOTHING to do with treating people like DECENT human beings. And if you don't think that is something you can handle, then please do us all a BIG favor and get OUT of business.

I have been online for well over 3 years and I have NEVER seen and met so many IGNORANT people in my life. I have seen publishers get cursed out both publicly and privately, because some moron doesn't want to take time to look for "unsubscribe link". And because THEY are too darn LAZY they feel they have RIGHT to trash and abuse a a DECENT human being.

By Grant McNamara

Read any book about business and a core element of business success will be communication. Communication is always vital in any aspect of commerce in a similar way that communication is vital to a healthy personal relationship. We buy from people with whom we feel comfortable. The ability to communicate is fundamental to feeling comfortable.

‘How To Win Friends And Influence People’ by Dale Carnegie is arguably one of widest read business books ever published. It is a simple book divided into four parts. Each part has ‘people’ in its title:

Part 1. Fundamental Techniques in Handling People Part 2. Six Ways to Make People Like You Part 3. How to Win People to Your Way of Thinking Part 4. Be a Leader. How to Change People …

In introduction of book, Mr Carnegie explains why he wrote book; ‘people needed fine art of getting along with people in their everyday business and social contacts.’ He goes on to say ‘Dealing with people is probably biggest problem you face, especially if you are in business.’ Thus he wrote book to help ‘people to get along with each other’.

Has world changed since Dale Carnegie penned his famous work in 1936? Certainly we live in a more sophisticated and technical society. The pace of life and pace of business are faster, demands on people higher. The need to get on with others hasn’t changed. Dale Carnegie’s simple messages are still as fresh and vital as it was when he wrote it. No wonder its enduring success and readership. But there have been changes.