Written by Raymond Klesc

You have permission to publish this article electronically or in print, free of charge, as long asrepparttar bylines are included. A courtesy copy of your publication would be appreciated - send to info@globalvalueconnect.com

Title: VOIP QUESTIONS AND ANSWERS Author: Raymond Klesc Email: info@globalvalueconnect.com Copyright 2004 Raymond Klesc Preformatted for 60-characters

Voice over Internet Protocol, or VoIP, has grown in popularity recently and with that rise in popularity has come a number of common misconceptions and confusion. Global Value Connect (http://www.globalvalueconnect.com) has complied this simple guide to address some of these most common questions and concerns.

1. What is VoIP and what does it stand for? 2. How do I make a VoIP phone call? 3. What equipment do I need for VoIP phone calls? 4. Are there any differences between making a local call or a long distance call? 5. Who can I call if I am using a VoIP service? 6. Are there any advantages in using VoIP phone service? 7. Will I be able to dial 911 emergency services? 8. Will I be able to use my computer while making a VoIP phone call? 9. Will I be able to take my phone adapter with me while traveling? 10. Does my computer need to be running in order to use VoIP service? 11. How will I know when I receive a phone call over my VoIP service? 12. Who regulates VoIP services? 13. What arerepparttar 107961 computer system requirements for VoIP? 14. Are free trials normally available? 15. How can I improverepparttar 107962 sound quality?

1. What is VoIP and what does it stand for?

VoIP stands for Voice over Internet Protocol and it allows you to place telephone calls over a data network likerepparttar 107963 Internet. It operates by converting your voice signal from your telephone into a digital signal that can then be transmitted overrepparttar 107964 Internet. The digital signal is then converted atrepparttar 107965 other end back to a voice signal thatrepparttar 107966 other party can hear. When you use a phone with an adapterrepparttar 107967 calls are placed just like a regular telephone. You first hear a dial tone thenrepparttar 107968 call is made. You are also able to place a call directly from your computer using a conventional telephone or microphone.

2. How do I make a VoIP phone call?

Making a VoIP phone call is no different from using a regular land line telephone. You pickuprepparttar 107969 receiver and listen forrepparttar 107970 dial tone. You can then dial your number as you always have inrepparttar 107971 past. The call connects to your high-speed Internet connection and travels to your local telephone company's equipment to a VoIP provider which transportrepparttar 107972 signal throughrepparttar 107973 Internet torepparttar 107974 local provider ofrepparttar 107975 party you are calling. They relayrepparttar 107976 signal to your parties telephone. As an alternative, you may also placerepparttar 107977 call using your computer's hardware and software, enteringrepparttar 107978 number through your keyboard. The signal is then sent through your cable modem to your local telephone carrier.

3. What equipment do I need for VoIP phone calls?

Your existing incoming high-speed Internet connection should be sufficient butrepparttar 107979 higherrepparttar 107980 connectivityrepparttar 107981 betterrepparttar 107982 signal. In terms of hardware, you can hook up an inexpensive microphone to your computer or connect a phone directly to a VoIP telephone adaptor (ATA). Or you can use a phone specially made to work with Internet Voice. This is called an SIP phone. Each SIP phone is a network endpoint, and voice is routed via its IP address. It allows a DID (direct inward dialing) number to move with a user. You can move, add or remove stations and never have to call your interconnect/PBX service company. SIP phones also allow full use of advanced features like voice mail to e-mail and auto attendant.

4. Are there any differences between making a local call or a long distance call?

There are many different calling available for VoIP. The calling rates and fixed plans will vary from one vendor to another depending onrepparttar 107983 service you select. Please make sure to read all ofrepparttar 107984 fine print associated with any plan that you choose. One thing to keep in mind, however, is that VoIP can blurrepparttar 107985 difference between local and long distance by issuing a local number for your Internet phone. This allows you to make LOCAL calls to your home area code from that phone, regardless of where you are geographically. All you need is an Internet connection to plug in your phone, it doesn't matter what Internet provider you use, and you can call your local area code from anywhere inrepparttar 107986 world without paying long distance rates.

5. Who can I call if I am using a VoIP service?

Your calls can be made to any local telephone number, mobile phone, long distance number, or any international number. You may even userepparttar 107987 service to speak with more than one person at a time. More importantly,repparttar 107988 person you are calling does not need any special equipment; just a regular telephone.

6. Are there any advantages in using VoIP phone service?

If you are using a broadband internet connection, you don't need to maintain and payrepparttar 107989 additional cost for a regular land line just to make telephone calls. With VoIP you're able to talk to many people atrepparttar 107990 same time. You can set up conference calls with your colleagues, staff, family and friends. VoIP allows you to reduce interconnect/PBX fees by enabling you to add, move and remove stations from your network without calling your service provider. In addition, you don't have to buy an expensive phone switch to set up your network. VoIP also offers many advanced calling features from caller ID and call forward to voicemail and distinctive ringing to call tracing and reminder calls, among many others. You can also manage your features throughrepparttar 107991 Internet; log-in and customize services that normally you would have to rely on your provider to change - for a fee of course. Voice over Internet can lower long-distance fees by assigning a local telephone number to your VoIP phone. You will then be able to take your phone anywhere inrepparttar 107992 world, plug it into any broadband connection regardless of specific provider, and you can make LOCAL calls to your home area code. Parents can keep in touch with children at college; churches can contact missionaries all overrepparttar 107993 world; and businesses can connect branch offices in different cities.

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