There are not too many opportunities while running a business where there is a defined period of work stoppage, thus giving you
time needed to go over
details of your product or service.Right now,
NHL's little details are eagerly waiting to be re-defined, yet are being completely ignored. While
major issue of a work stoppage should be addressed, this is also a time when
NHL could be on
verge of breaking out into
public eye. Even though I am a die-hard hockey fan, I can see that
NHL is not
"4th" sport in America. It's Nascar. How did this happen?
What Nascar did, and what they are continuing to do is exactly what
NHL needs to do when they come back to work. Market
individuals. Sure they marketed Gretzky and Lemieux, but after them, how many casual fans could name 10 other players in
league?
With all of
bad press that
NBA and Baseball are currently getting,
NHL should take advantage of this. In this rare time of reflection,
NHL should be aggressively thinking about it's comeback strategy. It should make rule changes to open up scoring. That's what
public wants to see. The NFL listens. They make changes to keep their game on top. History be dammed, they continue to stride for
ultimate user experience.
In today's world of instant information and numerous choices, you need to create as much saturation as possible. You need to personify
user experience to as many different types of people out there. That's why there will always be fans of Lemieux, easily addressing class, style and talent - attributes that most people aspire to - and there will be fans of players such as Darius Kasparaitus, of whom they can see his hard work, although misguided sometimes in his decision making. Everybody makes mistakes, but "blue collar" types appreciate hard work and effort.
Knowledgeable fans appreciate a great stay-at-home defenseman. The casual fan would think
guy is a bum since he can't score. The solution is to convey to
casual fan
value of that type of player. You can't have a defense consisting of 6 Paul Coffey's - As exciting as that may seem to be, it would liken hockey more to Lacrosse, rather than
highly skilled sport it is.
The NHL needs to spotlight
young high flying aces such as St. Louis, Kovalchuck and Nash. By marketing these players in their youth, there will be time for
casual fan to absorb
impact they have on
game when they watch
sportcenter highlights.
This is where
NHL could put a huge stamp into
public eye. Instead of marketing
teams, use
marquee players. Most teams have at 3 or more players that could be used in this manner. Look at NBA - do you think there is no one in America who hasn't heard of Lebron James? It doesn't matter whether you watch
sport or not, but even
casual fan knows who he is.