The Top 10 E-Commerce Ways to Follow up with Clients - Part 1

Written by Judy Cullins


The Top 10 E-Commerce Ways to Follow up with Clients - Part 1 Judy Cullins ©2004 All Rights Reserved.

Did you know that 80% of all sales are made afterrepparttar 5th contact?

The biggest mistake we make is not following up with our clients regularly. We not only loserepparttar 108828 chance to offer other services and products, we loserepparttar 108829 chance for satisfied clients' referrals.

Building your practice needs consistent bi-monthly follow-ups.

If you think this takes too much time, follow my lead and delegate some of it where you will spend only 6-8 hours a week. Remember, only marketing and promotion builds income and business,repparttar 108830 rest are expenses.

Here'srepparttar 108831 top ten ways:

1. Keep track of every one who contacts you, in person or by email about coaching or other service.

Treat email addresses like gold. These are already qualified, targeted future clients. Copy and paste their email note, date, and question into Textpad or notepad underrepparttar 108832 name "potential clients." Print it out and keep in a hard file namedrepparttar 108833 same.

2. Don't throw away email addresses.

When someone connects with you, copy and paste their address into your computer folder called "eLists." Placerepparttar 108834 address where you think it belongs. Name one file "potential clients." If they are past clients, create another list and call it "past clients." If present clients, make a file for them too. Categorized into groups, you can personalize your note to each one. Every month you'll want contact one of these groups and offer them something special.

3. Keep track of your ezine subscribers' emails separately.

While you may use a company to send out your ezine, you may also want to have that list handy in your own office. My assistant uses www.textpad.com shareware program to manage all of my different email lists. Since I only send out my ezine on book coaching and business tip monthly, I follow up in between with a thank you or special offer. It takes less than 3 minutes to send out through text pad.

Secrets to Business Success on the Internet

Written by Marianne Puechl


Secret Number One: The Key Is A Niche Market Identifying a viable niche is an important asset as you're creating a new Internet business. The target should be a certain facet ofrepparttar population that has very specific needs you are able to satisfy. Discoverrepparttar 108827 habits and characteristics of those who will become your regular customers. Here are some ofrepparttar 108828 questions you should ask about various consumers. Does this target market include consumers who userepparttar 108829 Internet frequently? Are these potential customers people who have disposable income? Which communities have more interest inrepparttar 108830 convenience and time saving qualities of online shopping? Are there businesses that could use your help to find diverse or rare services and products quickly and easily? Are there potential customers who preferrepparttar 108831 privacy of purchasing products or services online? Is there a need inrepparttar 108832 target market for cost cutting or price-comparison shopping of particular products or services?

Once you have discoveredrepparttar 108833 answers applicable to your business you can narrow your marketing strategy. Spend time and energy on those you know have potential purchasing power. Also, a marketing portfolio should be diversified and flexible as your business changes over time.

Secret Number Two: Believe In The Importance Of The Web

These days a strong web presence can make allrepparttar 108834 difference to an entrepreneur. Your can now entertainrepparttar 108835 possibility of being nationwide or even worldwide. The scope is no longer limited torepparttar 108836 physicality of your own neighborhood. Further, it provides your company with a virtual business card that is viewed at a client’s leisure and is a complement to a physical location that may appeal to a different clientele. An Internet presence is a mighty tool forrepparttar 108837 small business. To build a web site or a storefront is incredibly cost-effective. Also, as a growing number of web design firms and private contractors appearrepparttar 108838 rates and prices become increasingly affordable. Opportunities to learn how to create a simple web site on your own are also available. Inexpensive templates and programs can be purchased online and only basic computer knowledge is needed to utilize them.

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