What is Groupware?Have you ever had to manage document collaboration in a hurry? No need to be ashamed if you said "yes." Virtually every American business has experienced moments of ad hoc team collaboration. In other words,
ideal business collaboration method involves meticulous record keeping and organization; all deadlines are met; nobody feels rushed. That doesn't sound very realistic, does it? The important thing is that even scattered, ad hoc business collaboration can be organized in such a way that important records of business documents and their version history can be kept. Groupware tracks all documents across email and hard drives, tracking changes and saved locations. Groupware also lets businesses review changes and merge them, simplifying an often difficult process. Groupware is time-saving software recognized by American businesses for solving
ad hoc collaboration challenges. Any given search engine search for "groupware" will undoubtedly yield a long list of sponsored searches in addition to
millions of indexed pages referencing groupware products, testifying to its usefulness among American businesses.
Groupware as a Collaboration Tool
Due to
fact that millions of groupware packages are available for businesses, users must do their homework to find
right groupware to suit their business needs. One of
best ways to start is to analyze groupware as a collaboration tool. Since businesses collaborate on virtually everything from budgets to marketing reports, presentations, and memos, businesses need a collaboration tool that works
way businesses work. The difficulty of some groupware packages is that even though they provide a virtual vignette of helpful tools, instead of groupware working for you, you are working for it. I do not think I would be alone in raising my voice against difficult and expensive IT infrastructure set-ups. Software that does its job after it is downloaded or installed is
best way to go. Be sure to be thorough in analyzing
costs, including
opportunity costs, of groupware as your business collaboration tool.
Having analyzed
set-up costs, it is time to move on to analyzing
usability of groupware as a collaboration tool. First, does
groupware package your business is looking at work only within your office, or does it also work with clients, investors, partners, and others with whom you collaborate? It is important to remember that no business is an island. A collaboration tool which cuts out those with whom you collaborate will not be very helpful. In other words, groupware which works with those outside your business once it is installed helps everyone to be on
same page. Being on
same page is important when working through
barrage of business collaboration documents being fired back and forth between email accounts. Email is an example of how collaboration is so often done online. Your usability analysis of groupware as a collaboration tool must take into account online collaboration.