One of
most important elements of your web site is
"call to action." Your site may have a compelling headline that grabs your visitors' attention. It may have well-written salescopy, great graphics, awesome navigation, fantastic testimonials, and an unbelievable opt-in offer. But all these things aren't going to mean squat if you don't include a clear call to action!
Take a moment to consider
purpose of your web site. What is it you want people to do when they visit your site? Find out about
benefits of your product? Sign up to receive your free newsletter? Make a purchase, perhaps?
Now ask yourself: Does your site tell your visitors exactly how to do these things?
Your visitors need to know what you want them TO DO. If you don’t tell them to purchase your product or subscribe to your free newsletter, how can you be sure they’re going to take that action?
Be explicit about
actions you want your visitors to take. Your straightforwardness will have a direct impact on your sales!
THE POWER OF SUGGESTION
Just in case it's been a while since you brushed up on your marketing lingo, a call to action is a strongly worded suggestion that clearly states what action you want your visitors to take. It encourages people to take that action and tells them what will happen if they do.
For example,
following phrases are all calls to action:
- "Click here to subscribe!"
- "Join our affiliate program."
- "Add to your shopping cart."
- "Order now to take advantage of this limited-time offer!"
It's a good idea to include an emotionally appealing benefit in your call to action. This convinces visitors of
value of your product and encourages them to take
action.
For example: "Read on to learn how you could save tens of thousands of dollars on your next home purchase."
You want to pique people’s interest and make them believe that taking
specified action will offer them a direct benefit. After all, who wouldn’t want to save tens of thousands of dollars?
The most obvious and important call to action, of course, is
one that asks visitors to make a purchase. This is
crucial moment: asking for
order and CLOSING THE SALE.
You know, it's amazing how many people simply neglect to ask for
order. This simple oversight can be deadly for your business; in fact, studies show that you can increase your sales by at least 80% by clearly instructing your visitors how to make a purchase!
DON'T RUSH IT!
The call to action that asks visitors to make a purchase is THE make-it-or-break-it moment. However, closing a sale is like lining up a pool shot -- you don’t want to rush it!
It takes a LOT of work to close
sale, which is why you can't just skip to this point right away. Before you get there, you have to...
- Emphasize
benefits of your product or service by answering
all-important customer question: "What's in it for me?"
- Establish your credibility by citing credentials, including customer testimonials, etc.
- Overcome objections to buy
- Build value into your offer
- Back up your offer with a strong guarantee - Offer valuable bonuses with
purchase
Once you've done all these things, then you can ask for
order. In fact, you MUST ask for
order at that point! Otherwise, all
great work you've done will be wasted.
DON'T BEAT AROUND THE BUSH!
Online entrepreneurs often make
mistake of "implying" what they want their visitors to do, rather than explicitly stating it. Don't be coy! You may wish to avoid coming across like you're "ordering" your visitors to do something, but unless you blatantly explain what you want them to do, you're going to see mediocre sales.
Make sure you tell your visitors exactly what you want them to do! You have to spell it out as clearly as possible. Use direct, action-oriented words such as:
- Subscribe (to a newsletter)
- Click (on a link)
- Fill out (a survey)
- Read (an article)
- Enter (a contest)
- Join (an affiliate program)
- Buy (your product!)
Don't leave it to your navigation to direct people. Most visitors will only click on a link if they know it will lead them to something they're looking for.
MAKE THEM AN OFFER THEY CAN'T REFUSE!
In your call to action, draw your visitors' attention to
benefits of your product or service. Neglecting to emphasize
value of a product is
number one mistake copywriters make!
Be sure to highlight benefits such as...
- Saves money