Need to Change Something?

Written by Susan Dunn, MA, Emotional Intelligence Coach


“Need to change something?” you ask. “Isn’t it enough that everything around me is changing so fast I can’t keep up?”

I see and hear it allrepparttar time. People starting to say something, then stopping, shaking their head and saying, “It isn’t like it used to be.” You may agree with Michael Fry and T. Lewis who said, in “Overrepparttar 130010 Hedge, “ “the more things change,repparttar 130011 more they remain … insane.”

A common reaction to this is to knuckle down and try and keep as muchrepparttar 130012 same as you can, while atrepparttar 130013 same time, lamentingrepparttar 130014 changes going on around you. It leaves us, I’m afraid, beating out heads against a brick wall. We become rigid in reaction to allrepparttar 130015 change going around. More determined than ever to fight it.

But isn’t there a better way? If change has becomerepparttar 130016 norm, wouldn’t it be wise to become change proficient? Isn’t it better to light a candle than to curserepparttar 130017 darkness?

To become change-proficient, first of all you have to want to. This may berepparttar 130018 hardest part of all. It means recognizing that things are changing, and are going to, and acceptingrepparttar 130019 idea. Eventually you can come to embrace it. It requires developing some Emotional Intelligence skills, such as resilience. This means being able to bounce back! Yes, you can want things to stayrepparttar 130020 same, and will them to, and do what you can about it, but some things won’t, and that’s when resilience comes in. It means being able to face loss, rejection and setbacks – which is one way to define “change” – with aplomb. Dealing withrepparttar 130021 loss, but coming back with enthusiasm and hope forrepparttar 130022 future.

Improve Your Listening Immediately!

Written by Stephen D. Boyd


We are good at talking, but we have trouble listening. One sage said, “The only reason we listen is because we know we get to talk next.” Here are some tips that can change your listening behavior now. Names! First, repeat a person’s name when you first meet him or her. This will make you listen first and talk second. You want to have a mental set to become a better listener, and repeating a person’s name will help you do that. Don’t hesitate to ask a person to repeatrepparttar namerepparttar 130009 second time, especially ifrepparttar 130010 name is unusual. You are showing concern forrepparttar 130011 other person, which is an important aspect of listening. Userepparttar 130012 person’s name in your response. “Is this your first time here, Suzanne?” Ask a question! Second, when you are anticipating making a comment on what a person has said, ask a question instead. This will keep you listening longer, and oftenrepparttar 130013 added information will help you make a higher quality contribution torepparttar 130014 conversation. Get information before you give information. Pause! Third, don’t rush to answerrepparttar 130015 phone when it rings. Pause a moment so that you can be mentally ready to listen torepparttar 130016 person calling you rather than thinking about what you were doing whenrepparttar 130017 phone rang. Taking these few extra seconds to think will make you a better listener fromrepparttar 130018 beginning ofrepparttar 130019 phone conversation. In addition, listen as though you are going to reportrepparttar 130020 message to someone else. This keeps you focused onrepparttar 130021 main reason or idea ofrepparttar 130022 call.

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