Love: The Killer App
"Love is
act of intelligently and sensibly sharing your knowledge, networks, and compassion with your business partners." --Tim Sanders, Chief Solutions Officer, Yahoo
Yahoo senior executive, Tim Sanders, published a book on Valentine's Day titled Love Is
Killer App: How to Win Business and Influence Friends. In his book he explains that
road to prosperity is paved with a commitment to generosity. He believes that what
business world needs is less greed and more love. "When you help others grow to become
best people that they can be, you are being loving -- and as a result, you grow. The most powerful force in business is love. It's what will help your company grow and become stronger. It's what will propel your career forward. It's what will give you a sense of meaning and satisfaction in your work."
Sanders believes there are three critical drivers of professional success. He calls them
"three elemental particles of love in business." They are knowledge, networks, and compassion.
Knowledge: We must learn as much as we can as quickly as we can and then aggressively share that knowledge with others. Sanders says "that means taking
power of ideas seriously, reading books voraciously, and developing a system of organizing what you've learned. To be an impact player in business, you simply have to know more than most other people know." One of
tremendous benefits of sharing your knowledge with others is that they will be eager to give you helpful feedback in return. "They'll tell you which ideas worked out well and which didn't work out so well. They'll tell you which contacts were helpful and which weren't. They'll keep talking to you. And you'll keep learning from them. It's a loop."
Networks: Our knowledge does not hold much value if we don't have a network of people to share it with. Sanders encourages us to expand our network of people who share our values, and to connect as many of them with each other as possible. Success is based on
people we know. Everyone in our contact database is a potential partner for everyone we meet. The value of our network is in our willingness to share it. The purpose of collecting contacts is to give them away … to match them with other contacts. Sanders notes that those who appear insignificant today "may be stars waiting to rise. Someday, they may become key nodes in your network -- and create a huge opportunity for you. And they will remember that it was you who was on their side before everyone else was."
Compassion: Most important, Sanders says, is to "be as openly human as you can be and find
courage to express genuine emotion in
harried, pressure-filled world of work." We should behave this way, not because we expect something in return, but because it's
right way to behave. Sanders notes that "the less you expect in return for acts of professional generosity,
more you will receive." Your success is a direct result of their success. Lennon and McCartney said it better than anyone else: "In
end,
love you take is equal to
love you make."
Authentic Promotion
What Sanders has to say resonates with some teleconference discussions I recently participated in. The course, called Authentic Promotion, was offered by my coaching colleague and friend Molly Gordon, whom I went through coach training with. I must admit that I entered into this experience dragging both feet. You see, I've never particularly enjoyed marketing - a necessary part of being in business for oneself. But when I saw
title "Authentic Promotion," I was drawn to it.