Real Estate Agents play an essential, critical role in
process of buying and selling a home. You just simply cannot afford to work with an agent that does not exhibit top-scale professional values. We’re talking about your primary investment, and
happiness of you and your loved ones.Here are
3, most important things that I’ve encountered, that I believe contribute towards excellence in
profession of Real Estate agents.
1.To Serve 2.To Know 3.To Listen
1.To Serve:
Real Estate is a service business, and homeowners and buyers must be treated with
respect that they deserve. A Real Estate Agent must demonstrate that they care about you, and that their primary concern is to serve your needs, and not their own.
a)Look for agents that carry cell phones everywhere they go, and that have no problem taking late night calls, or being interrupted during a Saturday morning snooze. This isn’t a rib of steak you’re buying (or selling). It is more important than everything and anything, and it can be a stressful, anxious process to go through. Customers deserve a confidant, and to be treated with
utmost of care.
b)Avoid agents that think they know everything. Seek out agents yearning to find out about you, and your likes, dislikes, and opinions. Avoid agents hail-bent on trying to prove what an encyclopedia of wisdom and advice they are. You’re thoughts matter too!
c)Your time is important. If you want to see 20 properties or more, don’t let anyone stop you. A Real Estate agent that encourages you to look, and explore, is more worthy of your time, than an agent that tries to fit you into their busy schedule. This is your buying experience, not theirs.
2.To Know:
I believe that knowledge is gained through familiarity. So, having a real estate agent that is familiar with
landscape of
land is of critical importance.
a)I like agents that have lived in
area for a while, that know all
names of
streets, and that know
high schools,
local grocery stores, and
local parks.
b)I enjoy listening to an agent’s own personal experiences, as we drive through neighborhoods, or review demographics. It’s not as important to me that they’re old, or young, or rich, or hungry, or just like me, or nothing like me, or whatever. As long as
stories are real, and are related, that’s all that matters.
c)I think an agent needs to be always on. Do they have access to all
information at all times? Do they constantly look for new properties, or new values, and do they have networked connections locally to appraisers, and loan officers, and title companies? Are they always thinking about my circumstance, and trying to connect
dots in my interest? I don’t want to be sold on decisions that earn commissions. I want to be guided to properties and professionals that best meet my needs.