Know Your Client - The First Rule of Business Coaching

Whilst very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which is evolving coaching into a far more focused activity. And that is to benefit of coach/client relationships for following reasons:-

1. Key Areas

   Results from assessments enable coach and client to understand key areas for development and client can then choose which will be most beneficial.

2. Focus

   Assessments focus coaching conversation on where it best adds value both to individual and organisation.

3. Build on Success

   As well as areas when underperformance might be an issue, strengths are also identified and can be utilised to improve areas needing attention. Thus making progress easier.

4. Starting Point

   With an initial assessment process, there is a ‘stake in ground’ for where client is starting from. This can be reassessed later in development process to show development is happening.

5. Cost-Effective

   Focusing on just where need is greatest means that value is created most cost-effectively for both client and organisation.

6. Quick Progress

   By really focusing on key development needs, identified accurately using assessment process, results are seen quickly, which builds client’s confidence.

7. Link to Workplace

   Organisational requirements can easily be taken into account whilst deciding where best to work with each individual client. This tailoring of focus avoids ‘one-size fits all’ principle of many training programs.
   
   

Don't Play Debit Card Roulette

In a highly competitive economy, there is no sense in gambling with your payment processing options; businesses need every advantage to win in today’s global marketplace. Accepting payments through customer debit cards increases odds that customer who favors this particular payment option will be happy and continually return.

There are two forms of debit card transactions and every merchant should have both.

1. PIN Based Debit 2. Signature Based Debit

PIN based debit is also called “online debit” because transaction is conveyed electronically at point of sale. The customer confirms sale by keying in their personal identification number (PIN), and funds are immediately captured through a nationwide EFT network from customer’s bank account. The funds are deposited into merchant’s account in 2-3 business days for a nominal per item fee.

The service is much more cost effective than credit card transactions, and PIN based debit card use is becoming an extremely popular option because of its safety and security. People who use this option don’t have to carry around a lot of cash, and they get to see details of their transactions in their bank statements. The default on your point-of-sale device should be set to PIN based.

However,