Know Your Client - The First Rule of Business CoachingWritten by Martin Haworth
Continued from page 1 Step-by-stepDevelopment activities can be planned progressively, using assessment results to both identify those areas where growth is needed and also where it is not. In some cases additional resources might be needed. Indeed, where there are significant indicators, there may be opportunity to review roles. Ease of access and UseOnline self-assessments can be accessed anywhere in world where a PC is available and ongoing coaching is effectively carried out by phone. Advanced LevelsProgress can be gradual with most important areas in first program, followed later by an extended relationship where time and resources allow. This ‘growth-on-growth’ escalates an individual’s progress depending on need and role, offering scope for career advancement. Coaching is currently expanding as a development tool in businesses and organisations and it is beginning now to show clear proof of remarkable successes. Careful preparation, with close attention to required outcomes, means that coach and client are fully focused. But first step to accelerate coaching results in workplace comes from getting really clear on strengths and weaknesses of client. Whilst it is important to understand that realities of a coach/client relationship means that this is ultimately a personal and human to human thing, technology is accelerating pace of employee development in organisations throughout world, large and small in an increasingly cost-effective and focused manner.
© Martin Haworth 2005. At Coaching Businesses to Success, we work with clients from all sorts of business backgrounds worldwide, often entirely by phone, using Intercept® ID, a proven online self-assessment tool. For more information, checkout the www.coaching-businesses-to-success.com website for more details.
| | Don't Play Debit Card RouletteWritten by Rick David
Continued from page 1 if a customer prefers, there is signature-based debit also called “offline debit” and this is another well-liked payment option. The customer uses their Mastercard or Visa Check Card just like a credit card. The card is swiped and point of sale device gives a draft for customer to sign. The funds are transferred to merchant’s bank account. Discount rates apply with this option, as well as a small transaction fee. Chargebacks are also possible. Many young people are using these cards because it gives them convenience and clout of a credit card. They can also be used to purchase over Internet. If a merchant can accept credit cards, they can usually accept signature-based debit cards.Riding Wave Even Federal government is singing praises of debit card use for consumers. Please see consumer guide: “Are You Riding Debit Card Wave?” Debit cards are seen as safer than cash and more convenient than checks. So make room next to your cash register for a debit terminal, PIN pad and printer, and reduce risk that a customer may not have right payment option when impulse to buy is upon them. There’s virtually no risk in accepting PIN based-debit card payments, so make sure it’s an option at your cash register. It’s a sure thing!
Rick David writes for a Merchant Newsletter @ Merchant America. He also writes a humor column called, "Don't Laugh It Could Happen To You" for http://sandiego.merchantamerica.com.
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