Pay-Per click fraud dates back even from
time when Overture was still Goto.com. Only, it wasn't as serious as it is lately since
pay-per-click (PPC) advertising is becoming very popular for getting highly targeted traffic as well as making an affiliate-based commission.So, what's pay-per click fraud?
In an ideal world, you and I will pay a fee to a site that offers PPC program and hosts our ads whenever those ads are being clicked by a visitor. The visitor then examines our site and eventually makes a purchase. We make money.
In click-fraud-world as it is nowadays, those clicks that you and I pay for are not coming from potential customers. But from scam artists, automated scripts known as "hitbots", underhanded competitors, and even affiliates that just click on our ads in order to earn commission offered by
PPC providers. We lose money.
Fraudulent clicks or "click spam" can be defined as any kind of click that occurs with zero possibility for a conversion to occur, or a website visit not being originated by a legitimate user. Fraudulent clicks happen on a regular basis - even more than what we could possibly imagine.
Indiatimes published a shocking article about a mother who gets down to work every evening while holding a baby in her lap. She is clicking on PPC advertisements. She doesn't care about
ads, but diligently keeps count — it's $0.18 to $0.25 per click.
"The trend is catching up in India," - says Goutam Rakshit, chairman, Advertising Council of India - "It's a numbers game as far as media buying is concerned. And anybody who can manipulate numbers gets
edge. This is unethical, and needs to be curbed."
John Squire,
vice president for product marketing for Coremetrics, estimated that his company's clients are spending approximately $10 million a year on fraudulent clicks. They are spending about $10 million on consumers that don't exist.
How much are you paying for customers that don't exist?
If you think your PPC campaign funds are depleting due to a fraudulent click activity, affiliate-generated fraudulent activity, or if you are simply suspicious of
traffic that occurs without any increase in sales - then perhaps you need to start getting tougher with your PPC analysis.
You can always ask for refund from
PPC provider running your campaign if you have suspected a fraudulent click activity. But, you won't get
refund unless you have hard core facts to prove it.
And now, let's get down to
facts.
1a. On a less technical note, define a unique URL for
sales page that will go through
PPC program. Clone your sales page and save it under a different URL.
If your page is selling vitamins for an example, and lets say your URL is www.hotvitamins.com, save it as www.hotvitamins.com/power. Or, create a sub-domain, such as http://power.hotvitamins.com.
Then, use this "cloned" sales page for your PPC campaign. That way,
only traffic coming to that page is from
PPC website. Only, do not link this new URL to any other website. You want to have 100% pure PPC traffic so you can keep an eye on it.
1b. For more technical people, you can assign unique session id to each of your URLs within your PPC campaigns. I'm seeing both techniques being used.
2. Use a basic log analyzer program to begin to investigate
data on
received clicks, including date, time, referrer, page views, URL, IP, etc. Your webhost should already provide you with a log analyzer program or a "Site Statistics Tool."
If not, maybe it's time for you to change your webhost, or you have to install log analyzer software yourself.
What you want to do at this stage is look for anything suspicious. Based on how comprehensive your "Site Statistics Tool" is, at
end of
day you want to be able to capture
IP address from each click.