Do you invite your prospective customers to ask questions ...or do you try to avoid getting questions from them? You're walking away from many easy sales if you don't encourage prospects to ask questions.

1. Prospects Who Ask Questions Are Usually Ready To Buy

Prospective customers who take time to ask questions usually have a high level of interest in your product or service. By asking questions they identify themselves as likely buyers.

A prompt and complete answer to their question along with a gentle reminder of benefits they will get is usually all it takes to close sale.

Tip: Make it easy for prospects to ask questions when they are at your web site or in other selling situations where there is no personal contact. For example, list your phone number or an email address they can use for questions.

2. Set up A Procedure for Managing Questions

Answering questions from prospects does not have to take a lot of your time. Many of same questions will be repeated over and over again. But you only have to answer each question once ...if you save answer to each question to a permanent file.

Every time you get same question again, just copy answer from your saved file into your reply - and customize it appropriately. You will be able to answer questions quickly. And you will impress prospects with your promptness and personal attention.

3. Always Reply Promptly