Internet Marketing Strategies -- Customer Follow Up

Written by Shelley Lowery


Following up with your customer, once you've made a sale, is an important part of providing good customer service. Not only is it an important part of developing a good relationship with your customer, but it will also enable you to introduce your new products.

Although sending out a personal message to each of your customers may not be possible, you can provide them withrepparttar illusion that your message was personally sent. By using autoresponders, you can eliminaterepparttar 121392 need to manually respond each time you make a sale.

Autoresponders

Autoresponders are one ofrepparttar 121393 best promotional tools onrepparttar 121394 Internet. They were designed to automatically respond to any email message sent to a specific address with an automatic response. The more advanced autoresponders will enable you to set up a series of autoresponse messages to be sent out at a specified time.

You can use autoresponders to send all ofrepparttar 121395 following:

- Thank you messages - Welcome letters - Order confirmations

Autoresponders can eliminate many of your routine follow- ups. However, they cannot eliminate your customers' support requests and your future mailings.

Customer Service

In order to develop a good relationship with your customers, you must provide them with quality customer service. Let them know that, should they have any questions or problems, they are free to contact you. Provide them with all of your contact information to makerepparttar 121396 process simple. Even if you can't personally assist them, make sure that you have a good customer support group ready to help. Reply to their support requests as quickly as possible and assist them untilrepparttar 121397 problem is resolved.

Internet Marketing Tools - Zip/Unzip Basics

Written by Shelley Lowery


If you're doing business onrepparttar Internet, sooner or later you will encounter a Zip file. A Zip file is simply an "archive" of one or more files compressed into one file for easy distribution.

Zip files are used to compress and transport file archives overrepparttar 121391 Internet. It isrepparttar 121392 preferred method used for electronic file distribution, as rather than downloading several different files, you can simply download one Zip file. In addition,repparttar 121393 download time will be minimized, asrepparttar 121394 files withinrepparttar 121395 Zip archive are compressed.

Once a Zip file is downloaded, it can be easily opened and extracted (unzipped) with a Zip/Unzip software program.

Although there are many Zip software programs available onrepparttar 121396 Internet, WinZip isrepparttar 121397 most popular. WinZip makes working with file archives simple. It features an easy point-and-click, drag-and-drop interface for viewing, extracting, adding, deleting and testing archived files.

You can download a fully functional evaluation version here: http://www.winzip.com/download.htm

Extracting Zip Files

Extracting a Zip file with WinZip can be accomplished in a number of ways. Here are a few methods to get you started:

Right Click - To extract your files usingrepparttar 121398 right click method, locaterepparttar 121399 file you would like to extract and place your mouse pointer overrepparttar 121400 file. Right click on your mouse to launchrepparttar 121401 menu. Select "Extract to" and selectrepparttar 121402 folder in which you'd like to place your files.

WinZip Wizard - To extract your files withrepparttar 121403 wizard, locaterepparttar 121404 file you would like to extract and double clickrepparttar 121405 file. This will load your file within WinZip. Click onrepparttar 121406 "Wizard" button located atrepparttar 121407 top of your screen to userepparttar 121408 wizard. Followrepparttar 121409 step by step instructions.

WinZip Interface - To extract your files within WinZip, your first step will be to openrepparttar 121410 WinZip program. Once opened, click onrepparttar 121411 "Open" button atrepparttar 121412 top of your screen to locate and open your Zip file. Once your file is open, click onrepparttar 121413 "Extract" button atrepparttar 121414 top of your screen and selectrepparttar 121415 folder in which you'd like to place your files.

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