Look at your company logo. Does it fade into background against other images you use to promote your company? Has it become dated? Does it still fit with your company vision? Is your message connecting with customers you want? Your visual identity is a vital tool in communicating essence of your business. Before someone even buys a product or service from you, they formulate ideas about business based on your logo and visual design. Having an identity which works can positively change how your customers perceive your business and put more money in your pocket. Don’t believe me? Think Nike, Apple, Coke, Rolex…the list goes on.
How do you make your visual identity come alive and attract customers to your business?
What is your message?
Businesses change and develop over time, so message you need to communicate will change too. The first step is to decide what you want to communicate about changes in your business – maybe company is more modern in its approach to customers. You can use a new visual identity to communicate this. This can be achieved by a revamp of your logo, design and messaging or a completely new approach to all elements of your identity. Consistency is key when building a brand so when you revamp or change design of your visual identity you must patiently and continually communicate changes.
Who are you talking to?
You need to be aware of who your customer base is and if they understand and connect with current visual identity of company. Has your audience changed significantly over time? Maybe current design worked for customers 20 years ago but leaves new audience cold. Work out who you want to communicate with and what they will respond to.