How to write more powerfully for PR, offline and online

Written by Suzan St Maur


Years ago when my Dad owned a group of local newspapers I spent my school and college vacations working inrepparttar editorial office. We used to amuse ourselves over our sandwiches at lunchtime looking through and trashingrepparttar 103155 endless press releases that would arrive inrepparttar 103156 mail each day, all beautifully produced with glossy photographs (this was in pre-internet days).

We trashed them because all butrepparttar 103157 odd one or two were ill-considered, highly subjective, barely camouflaged advertising copy that had about as much editorial news value as last week’s shopping list.

Why am I telling you all this?

Because despiterepparttar 103158 fact that this happened many years ago, it’s still happening today. Both offline and now online editors continue to laugh sardonically atrepparttar 103159 self-promoting garbage they receive from corporate sources exactly as my Dad and I laughed umpty-dump years ago. I salivate just thinking about how I could spendrepparttar 103160 fortunes wasted on those releases and photographs over so many years.

And why does this continue to happen? I believe it is becauserepparttar 103161 organizations who send out this stuff – particularly their financial managers – just can’t get their heads aroundrepparttar 103162 difference in culture between what they want to say, and what editors need to deliver to their audiences.

Good PR advisers try hard to compensate, but ultimately it’srepparttar 103163 client who pays their fees, and ifrepparttar 103164 client insists on issuing garbage there’s not much a PR adviser can do other than resignrepparttar 103165 business.

Time after time after time I’m called into companies and asked to comment on whyrepparttar 103166 PR coverage they get inrepparttar 103167 media is so poor. 99 times out of a 100 it’s because they’ve issued press releases that are only of interest to themselves and their bosses. And yet when I point this out to them they can’t understand it.

“But our development team worked 14 hours a day for three years to win that contract!” they shout indignantly. “Andrepparttar 103168 CEO had to cut short his vacation in Turks & Caicos just so he could signrepparttar 103169 documents byrepparttar 103170 deadline! I mean, it’srepparttar 103171 most important thing to have happened to us inrepparttar 103172 history ofrepparttar 103173 company!”

“I know,” I croon soothingly, “but those points aren’t of much interest torepparttar 103174 readers of your regional business press, or your trade press for that matter.”

“Well, maybe not,” they reply. “But they are very relevant to us, and to our shareholders. That’s why we made such an elaborate issue of those points inrepparttar 103175 press release.”

Ah, I think to myself as I gaze out ofrepparttar 103176 window to see if my creatively-parked car is going to attractrepparttar 103177 attention of passing traffic policepersons. Here is another problem we encounter with press releases.

It’s called “when is a press release not a press release?” The answer is, when a press release is to be used to impress all sorts of people who are not members ofrepparttar 103178 press. Only we want them to think that this is whatrepparttar 103179 press will write about us, so we put it in a press release. That would be okay as long as that’s as far as it goes.

Butrepparttar 103180 awful truth isrepparttar 103181 same document (paper or electronic) really does get sent out torepparttar 103182 press. And quite rightly they ignore it, once again because it is of no interest torepparttar 103183 readership ofrepparttar 103184 publication concerned.

For Heaven’s sake, you folks who do this sort of thing, please grow up and face reality. If you want to promote your achievements to your share/stockholders or staff or suppliers or whoever, then just go ahead and do it and dress it up in “press release” costume if you must, although I don’t think that fools anybody.

But whatever you do, don’t send it torepparttar 103185 press – and don’t kid yourself or anyone else that to userepparttar 103186 same document for both purposes is a way to economize. It’s a sure way to shoot yourself throughrepparttar 103187 foot and indirectly could cost you a fortune.

If you want to get coverage inrepparttar 103188 media then you must forget all elements of self-congratulation. Whatever information you send out has to have something “in it for them” (the audience) - something new, interesting and relevant. It doesn’t have to be earth-shattering, just worth reading.

If your organisation has done something brilliant and you’re proud of it, by all means say so; just be sure to emphasise what’s great about it forrepparttar 103189 audience and/orrepparttar 103190 rest ofrepparttar 103191 world, not merely for yourselves. Letrepparttar 103192 facts tellrepparttar 103193 story. If your organisation genuinely deserves to be congratulated, it will be.

And you don’t simply haverepparttar 103194 audience to consider in this case, because unlikerepparttar 103195 forms of communication you control, with media coveragerepparttar 103196 decision of whether or not to transmit your message rests with someone else – usuallyrepparttar 103197 editor. Editors and journalists are either very busy or very lazy or both (and don’t chastise me for admitting that, guys. I’ve been there, done it, gotrepparttar 103198 T shirt and drank too much inrepparttar 103199 brasserie at lunchtime too.)

If you supply them with material they can see is relevant to their readers and preferably is usable withrepparttar 103200 minimum of editing, they will warm to it a lot faster than something that may hold a grain of interest but will take someone a whole evening to rewrite and several phone calls or e-mails to check for accuracy.

Try to matchrepparttar 103201 style and writing approach ofrepparttar 103202 publication. If you’re sending a release out to several publications that circulate amongrepparttar 103203 same readership, then one release should be relevant to all. But if you’re aiming at different press groups – sayrepparttar 103204 trade journals andrepparttar 103205 business pages ofrepparttar 103206 regional dailies – you will need to reworkrepparttar 103207 approach of your press release according torepparttar 103208 different audiences.

How to write more powerful reports

Written by Suzan St Maur


There is one key difference between reports and most other forms of business writing, and we get a hint of that inrepparttar word, “report.” Whereas with many other forms of written comms you can be a little creative and put your own slant on your words, in a report you must not. Not in theory, anyway.

In a report, you’re supposed to report – not embellish, embroider, influence, etc. Justrepparttar 103154 facts and nothing butrepparttar 103155 facts.

This does not, however, mean that reports need to be dull and boring. It does, however, mean that you can’t makerepparttar 103156 content more interesting than it really is. Impossible? No, it just takes some good organization and clear writing.

Before we go any further, there are numerous books and training courses onrepparttar 103157 market that teach yourepparttar 103158 formalities and practicalities of report writing. Some are more long-winded than others. Most of them are good.

Here in this article I can’t do what other writers do in a book, so if you need to write reports a lot, I recommend that you buy one or two ofrepparttar 103159 most popular books and study them. What I’m doing here then, is to highlightrepparttar 103160 points I think are most important to help you make your reports more readable, andrepparttar 103161 information in them come across more vividly.

If you work in a larger organization, there will probably be set formats for reports, at least forrepparttar 103162 internal variety. Whether you like them or not you’re normally obliged to stick to them. Howeverrepparttar 103163 way you roll out and write your content is still up to you.

So what arerepparttar 103164 key points to focus on?

1. Write for your reader

Don’t allow yourself to fall into “businessese” jargon and phrasing no matter how much you or other people may feel it’s more appropriate. It isn’t. Use language and tone of voice that your key readers will feel comfortable with.

If you don’t know what they feel comfortable with, find out. It’s well worth takingrepparttar 103165 trouble, because it will makerepparttar 103166 report much more enjoyable for them to read – a good reflection on you.

If your report is to be read by a wide variety of different audiences, focus your language onrepparttar 103167 most important groups. Ensure that less topic-literate readers are catered for by using discreet explanations of technical terms or perhaps a short glossary of terms as an appendix withinrepparttar 103168 report.

2. Organize your information sensibly

Start by writing yourself out a list of headings which start atrepparttar 103169 beginning and finish withrepparttar 103170 conclusions of your information.

If you must include a lot of background information before you get intorepparttar 103171 “meat” ofrepparttar 103172 information, section it off clearly with headings that say that it’s background (“Research Project Objectives,” “Research Methods Used To Collate Information,” “Personnel Involved In Questionnaire,” etc.) so those who know it all already can skip straight torepparttar 103173 important stuff.

Make sure your headings “tellrepparttar 103174 story” so someone glancing through those alone will getrepparttar 103175 basic messages. (You’ll find that busy executives will thank you for doing this, especially when they have 16 other, similar reports to read in a crowded commuter train onrepparttar 103176 way into a meeting to discuss all of them.) Then fill inrepparttar 103177 details under each heading as concisely as you can.

3. Use an “executive summary” to tell it in a nutshell

Depending onrepparttar 103178 nature of your report you may be expected to include an executive summary, or at least an introduction that capturesrepparttar 103179 key points of your information. The objective of this is to giverepparttar 103180 readerrepparttar 103181 key issues as quickly as possible. Write this after you’ve donerepparttar 103182 body ofrepparttar 103183 report, not before. Use your list of headings as a guide.

Keep strictly torepparttar 103184 facts – this is still part ofrepparttar 103185 report, not your interpretation of it. Strip each sentence down to bare bones with minimal adjectives and adverbs. Use short words and sentences. Don’t just get torepparttar 103186 point – start with it and stick to it.

4. If your interpretation is called for, keep it separate

If part of your remit is to comment onrepparttar 103187 report and/or its conclusions, keep this separate fromrepparttar 103188 main body of information. (Blocked off in a box or under a clearly separated heading will do.)

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