Hands down, email is
most widely used and loved computer application brought to life by
Internet. According to
publication 'Messaging Today' (2000 Electronic Mailbox Report - Feb. 21, 2001), "Email is
most successful communications technology since
television, and in a few years will even surpass that. There are currently more than 891 million email accounts in use Worldwide and 440 million in
U.S. alone - with an average of more than 4 email accounts per person."
While more than 200 million of us use and enjoy email, there are a few thousand people abusing
system and damaging
communication potential of email for
rest of us.
SP^AMMERS ARE THE ENEMY OF US ALL!
The most common forms of email abuse are as follows:
- Using email harves^ters (software which gathers email addresses from
Internet for
purpose of sending sp^am messages). - Selling
addresses gathered from an actual opt-in email list to someone who
recipient did not give contact permission to personally. - Buying
Mil^lions CD's and then requiring people to opt-out of email, rather than to opt-in to
email. - Providing remove addresses that do not work.
Generally,
persons using these sp^am techniques are morons who are simply too lazy to learn how to develop an honest online business or too impatient to build a business that will last a lifetime. Let us not forget that "moron" is
key word here since a sp^ammers business will not generate enough income to justify
cost of doing business
outlaw way.
LAZY LIVES ON BOTH SIDES OF THE STREET!
Sp^ammers sp^am because they are too lazy to build an online business
old-fashioned way --- with honesty and integrity.
As a result of
sp^ammers obnoxious laziness,
public has been confronted with
growing nuisance of hundreds of sp^am messages in their email boxes on a daily basis! I have filtered more than 100 pieces per day to my trash bin, and I still receive another 200 plus messages per day that I have not set up filters for yet.
While I will admit that sp^ammers are truly annoying, I must confess that
general public has created new problems for all of us! In
war against sp^am, email account holders constantly suggest that their ISP's must deal with
sp^am issue for them.
ISP'S RESPOND
By putting
responsibility of controlling sp^am on
shoulders of ISP's, rather than hitting
delete key ourselves, we have opened a whole new can of worms.
In truth, ISP's cannot do too much to stem
tide of sp^am. Yet, with so many angry customers, ISP's felt a strong need to find some kind of solution to
problem.
ISP's had one of two options:
- RBL (Realtime Blackhole List) http://mail-abuse.org/rbl/ - Installing Email Filters
Neither is a perfect solution to
sp^am problem... In fact, both are actually very poor solutions to
sp^am problem!
HOW SP^AM FILTERS WORK
To understand
quandary created by
use of filters in
war against sp^am, we must first understand how sp^am filters work.
It is important to understand that filters are actually software applications.
Software is not intuitive!
While a few software applications may seem intuitive,
illusion exists only because
mind of
programmer was able to foresee your desires for
use of
software.
Filtering software exists only as a set of rules to determine
likelihood of a message being sp^am. Here is an outline of some of
basic rules that sp^am filtering software follows:
1. If
origination email server is different from
email server of
sender's default email address, then it is likely sp^am. 2. If
email is delivered to more than 25 people, it is likely sp^am. 3. If
email originates from a specific server, then it is likely sp^am. (This is
only rule that
RBL follows.) 4. If
email originates from a specific country TLD (top-level domain), then it is likely sp^am. 5. If certain words appear in
Subject or Email Body, then it is likely sp^am. (This is where
real problems begin!)
THE PANDORA'S BOX OF THE SP^AM WARS
ISP's who choose
filter option will either install a filter on incoming email only, outgoing email only or a combination of both.
With
fifth basic rule in
sp^am filtering software that most ISP's use, each ISP has a list of "sp^am words" that
software scans for.
A few of
simpler, more obvious "sp^am words" follow:
- H^GH - D^VD - C^asino - G^ambling - P^orn - M^illion - B^illion - V^iagra
The first time I had experienced
ugly filter problem was with my first ezine. My ezine was a computer support publication and upon
introduction of a major v^irus, I tried to send instructions to my list on how to identify
v^irus and to repair its damage. Unfortunately, my list server had blocked all messages that mentioned
name of
virus. (Never mind that
actual payload email never mentioned
given name for
v^irus!)
My second experience was in trying to send an article to a friend because I felt
content of
article was important for my friend to have. After seven attempts, I finally realized what
blocked "sp^am word" was. If you can believe it,
blocked word was Ama^zon.com !!!