Did you know that average turnover time for salespeople is only 6 months? Why? Because most don’t have correct behavioral style to do job effectively. That type of turnover costs your company a lot of time and money, and reduces your ability to serve your clients well.

I’m sure you’ve experienced working with some sales representatives that are – in actuality – too timid to effectively make presentations. You’ve also seen some who are overbearing, have poor people skills, and thus don’t relate well to others in this capacity.

When looking for successful salespeople, look for those who are extremely high in Influence with a balancing style of Dominance on DISC Behavioral Model. DISC is an indicator that qualifies individual’s behavioral styles. There are four core styles. Below are just a few descriptors for Influence and Dominance styles required of a successful sales representative.

For Influence, they are: social and verbal aggressiveness optimistic good persuaders visionaries of big picture people-oriented team-oriented

For Dominance, they are: solving problems driving for results positive powerful and authoritative

If you’ve ever been in a position to interview and hire a department manager, I’m sure you understand what a complicated task this must be. However, aside from specific information needed to manage a particular department (such as sales, production, quality control, etc.) there are many general characteristics a successful department manager must have.

Regardless of particular area of company, each department manager must be in immediate contact with people under their charge. They are supervisors who are on “the front lines” and oversee and hold people accountable to company goals. However, their position also requires them to coordinate efforts of many people directly, be available to their numerous team members, and be flexible when dealing with change. They must also act in capacity of liaison between upper management and their employees.

For this reason, department managers must possess certain behavioral traits in order to be effective in their role. A few of these traits include:

Problem solving Results-oriented Authoritative

Persuasive People-oriented Encouraging

Organized Dependable Adaptable