If you've been feeling like Tom Cruise climbing up
side of some remote jagged mountain in
blazing hot sun and concerned you're facing "mission impossible", chances are you own a web site.Adding to
intense thrill of web site ownership are keyword comparisons and bidding for good keyword positions in search engines. You might hire a search engine optimization specialist who can track elusive algorithm clues and is unfazed by page rank drama. Your programmers and designers insist they get along. The marketing department actually believes deadlines are met. The new bank account is waiting for fresh revenue. And oh yes, it's assumed someone will come looking for your web site and wants to use it.
You did build it for them, right?
For every search result, there is
possibility that:
a. The engine will display a description that makes sense. Or not.
b. The page
search engine refers to does what
description said it would do and is about what
search engine said it would cover. Or not.
Your SEO/SEM, if you hired a good one, helped you write your title tag statement and Meta page description and structured it so it makes sense in SERPs (search engine results pages).
Your Usability professional, if you hired one, evaluated
page to make sure it would meet customer expectations and convince visitors there are other hot pages inside
web site to look at too. Without call to action prompts, well displayed, logically labeled navigation links and credible content,
chance of someone remaining on that page is pretty slim.
Says Gordon Hotchkiss, President and CEO of Enquiro Search Solutions, Inc., in a recent Search Day article written by Shari Thurow, called Creating Compelling Search Engine Ads and Landing Pages, "Once searchers arrive on your landing pages, you have 13.2 seconds to convince visitors that they are on
right site." Impossible Mission?
Had enough of web page abandonment? Are those cost per click fees putting you further in credit card debt and not producing any bang for your buck? Which part of "understand your web site visitor" didn't make it to
drawing board?
I know this is hard. You're not a mind reader. Unless you have access to costly studies and data about who to build your web site for and their computer usage habits, chances are you simply wanted a web site and hoped people would find it and use it. By incorporating
skills and expertise of an SEO/SEM along with a user centered design specialist, you will not be wastefully tossing your web site off
search engine cliff. Rather, your adoring fans will clamor up
cliff to get to it.
Sometimes a web designer is also trained in these fields or is partnered with people who are. This is something to consider when shopping around for web site assistance.
Here are some things to keep in mind when studying your web site. You can also ask your team to consider these points.