Distinguish Your Business From The Competition

Written by Biana Babinsky


You followed time-honored online marketing techniques torepparttar letter: you have a great web site,repparttar 120270 site has a high search engine rank, and you created a compelling marketing message that showcases your unique selling proposition. Unfortunately, your competitors are readingrepparttar 120271 same playbook and are implementingrepparttar 120272 same marketing strategies. The net result is that a potential customer found your web site, but also foundrepparttar 120273 sites of your most savvy competitors. How can you get a marketing edge in this situation?

Distinguishing your business fromrepparttar 120274 competition is essential for growing your customer base. Here are three techniques that will give your business crucial marketing sparkle:

Distinguish your web site. Many entrepreneurs get a web site template and content from their parent company and use it as-is, without modifying anything at all. Since all ofrepparttar 120275 representatives get exactlyrepparttar 120276 same site template fromrepparttar 120277 parent company, how are you different from all ofrepparttar 120278 other representatives? There is nothing wrong with eitherrepparttar 120279 template orrepparttar 120280 content, and it is perfectly acceptable to use a cookie-cutter web site for selling to your existing customer base. However, to attract new customers, you must distinguish your business. Provide superior customer service. Your customers might not be ready to buyrepparttar 120281 first time they visit your web site, but they are likely to have questions or concerns about your products or services. Make time to reply to their questions within 24 hours so that you can showcase your customer service. If you are not paying attention to them when they are potential customers, how much attention will they get once they are actual customers? Note that you must provide excellent post-sale customer service as well — stellar pre-sale service that becomes non-existent afterrepparttar 120282 payment has been processed is a great way to loserepparttar 120283 customer you just acquired. Customer retention should berepparttar 120284 cornerstone of your business strategy — acquiring a new customer is an order of magnitude more expensive that retaining an existing customer.

Why and How to Work with a Consultant

Written by Bryan Wilson


Why Work with a Consultant?

A good consultant provides specialist abilities and experience, innovative ideas, second opinions (reality checks), unbiased appraisals, and new approaches.

A good consultant will leave you with tools, plans, and materials, and will transfer knowledge and resources to help you use them.

Avoid making mistakes and wasting time and resources. A small investment and timely, professional advice can mean savings and increased revenues inrepparttar future.

Addingrepparttar 120269 services of a consultant can make a difference when time or human resource constraints would otherwise mean a lost revenue, market, promotion, or funding opportunity.

Know your limitations and expect a consultant to know theirs. You may have someone on staff who will volunteer to create advertisements, a website, or a marketing plan—but if they aren't truly qualified, you could be paying later to undo damage or make up for missed opportunities. A good consultant will also refer you to other specialists or obtainrepparttar 120270 services of subcontractors when they need to complement their own expertise.

You are uniquely qualified to handle many aspects of your own business. Hiring a specialist, when necessary, can free you to do what you do best and makerepparttar 120271 most of your resources. How to Work with a Consultant

Find a specialist with experience in your industry!

Get to knowrepparttar 120272 consultant(s) and work together informally to help them prepare a proposal that addresses your objectives. You can often get some good, free assistance in clarifying these objectives.

Don't wasterepparttar 120273 consultant's time if you aren't serious about evaluating their proposal, and don't seek so many proposals that none ofrepparttar 120274 consultants who respond have a good chance to be hired (You should generally keeprepparttar 120275 number of applicants inrepparttar 120276 running to four or fewer). Do expectrepparttar 120277 consultants to ask good questions and learn about your business. Avoid consultants who say they have immediate solutions or feel ready to talk about details, design, technology, or implementation before they have begun to understand your business and objectives—look for a careful approach!

Clarify your specific goals and larger objectives, and state these in writing torepparttar 120278 consultant when you request their proposal. Remain flexible about these goals, since you are paying forrepparttar 120279 advice ofrepparttar 120280 consultant about these matters—perhaps some of your goals could be refined or modified!

Prepare a rough budget range forrepparttar 120281 consultant. A good consultant will not simply bidrepparttar 120282 maximum amount, but should give you a few price options depending onrepparttar 120283 scope of their services. They will tell you ifrepparttar 120284 budget is truly unrealistic and can help you re-evaluate your objectives or propose dividingrepparttar 120285 project over multiple phases. Maintaining an open dialogue about budgets and prices is preferable to developing an adversarial relationship duringrepparttar 120286 bidding phase, which can lead to misunderstandings, wasted resources, and poor outcomes forrepparttar 120287 project.

Remember to include your own monetary and human resource costs in your internal budget estimate. Also allow for any costs associated with materials, transportation, or other expenses that a consultant may need to pass on to you. Clarify how expenses will be handled.

Clarifyrepparttar 120288 timeline forrepparttar 120289 project. Remain flexible aboutrepparttar 120290 deadline, if possible, and realize that a fast-approaching deadline may impactrepparttar 120291 price quoted byrepparttar 120292 consultant. Expectrepparttar 120293 consultant to prepare a project outline that meets this timeline. Realize that it is not uncommon for a project with an unrealistically short deadline to end up being finished long afterrepparttar 120294 same project would have been if you had allowed an extra few days or weeks fromrepparttar 120295 start.

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