I use a 3 stage process to help people find kind of work that will make them happy for long haul. We start by taking a 3 hour test which objectively measures your natural talents. Then, we do a 2 hour inventory of your peak life experiences to extract your values and motivators. Using these collections of information, we can synthesize what skills you were born to be good at and in what way you want to use those skills to make a contribution to world. The third phase is to add logistics -- or how you want to work -- i.e. required compensation, preferred working environment etc.

By helping people match their natural talents with their passions, I have come to discover that each and every one of us has talents that support our passions, and in most cases, our passions directly benefit someone else.

It is almost as if we are born to make a specific contribution with our lives but somehow we get derailed along way. My work has started feeling more like helping people return to their natural course of action rather than about creating new uncharted paths.

This is very exciting! Doing this work has made me believe that there just might be some kind of innate order to things after all.

As I waited for an answer to my VCR inquiry from a stereo company, recording stated a “customer care” representative would be available shortly. At that moment, I realized it’s finally catching on everywhere. With aging baby boomers, world events and additional pressures in today’s society; it is “customer care” that has evolved in our economy. We have moved from a manufacturing economy to a service economy and are currently leaning towards a “servicecare” economy. As we live in a high tech-high button touch environment, many personal contacts have been decreased making each customer interaction more important than ever to corporate imagery. For example, if you call for computer tech support, representative often makes it a point to address you by first name. If it’s bank credit card company, they may ask “How are you doing today?” This makes customer feel less like a number and more like a human being.