Why not be 100% you and start sharing all of your natural gifts with world! If you are a poet (and you know who you are) write! If you are a leader, lead! If you are a musician, play!

It may or may not become your career. If it does, that is wonderful but even if it doesn't you will gain benefit of feeling fully expressed and alive in your life. And world needs more people like you who have come alive!

As Nelson Mandela shared in 1994 Inauguration Speech (quoting, I believe, from Marianne Williamson's A Return to Love) 

"Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our Light, not our darkness, that most frightens us. We ask ourselves: Who am I to be brilliant, gorgeous, talented, and fabulous? Actually, who are you NOT to be? You are a child of God. Your playing small doesn't serve world. There's nothing enlightened about shrinking so that other people won't feel insecure around you. We were born to make manifest Glory of God that is within us. It is not just in some of us; it is in everyone. And, as we let our own Light shine, we unconsciously give other people permission to do same. As we are liberated from our fear, our presence automatically liberates others."

I'm sure you have heard those words before. But each time I hear them I am reminded again to be best I can be. Whether you believe in a God or not, message is same -- you have been given wonderful talents to share. It is summer, go forth and be fully alive. Let your light shine!

Deirdre McEachern's passion is helping her clients achieve their dreams. She believes strongly that you can find a career you enjoy, express your natural talents and have a life!

In my past dining room work experiences, I remember certain actions lifting service to this higher level of “care.” One time a customer requested margarine that wasn’t available in restaurant. The owner walked across street to grocery purchased margarine and brought it tableside. The patron was delighted. There was a regular customer (diabetic) who always got immediate attention with some kind of bread or crackers to keep from feeling feint before her food arrived. If there was a baby present at a table, our staff ensured their food would come out as soon as possible to pacify. These kinds of actions create a lasting positive image for any company or establishment. The owner cared about his guests and it permeated thru dining room and staff -- even after he left to open other restaurants for company.

Customer Service involves major 3 points:

1) Care and Concern for Customer 2) Spontaneity and Flexibility of frontline workers which enhances ability for on-the-spot problem-solving. 3) Recovery- making things right with customer when process has gone astray.

These 3 points should always be highlighted in any customer service training program. If they are kept in mind, then quality service will occur.