There are a whole range of reasons why customers buy a product or service. They usually buy to solve either real or perceived problems. They want to move away from pain and towards pleasure. They want to feel better after having made
decision to buy a product or service than they did before.Customers will buy from you if you meet these criteria. However there are other reasons they will buy from you rather than your competitors.
1 - If they think you're an expert and a specialist 2 - If they think you're product or service is better 3 - If someone tells them to
Let's look at each of these in turn -
#1 Customers want to know that you understand them and their business. It therefore makes a great deal of sense to specialise. Work in a niche and become known for it. For example - If a customer is in
hospitality industry and they know that you specialise in
supply of hygiene products to that industry; then you're more likely to receive a call from them. They know that if they raise a particular problem with you then you'll understand.
#2 It makes sense to say that, people will come to you if they think your product or service is better that your competitors; so you've got to make sure they get that