Building Relationships....Priceless!

Written by Livvie Matthews


Building Relationships....Priceless! Copyright 2002 Livvie Matthews

There are many things you can and will do along repparttar way to building your business, but few things will haverepparttar 106162 impact on your business as that of building your relationships.

Some think because you don't "see" your viewers - customers, you don't have to "interact". In fact most of your business is conducted using web sites, e-mail and autoresponders. Nothing could be further fromrepparttar 106163 truth.

Web sites, e-mail and autoresponders arerepparttar 106164 reasons you must build relationships! Think about it. Don't you absolutely hate answering machines or voice mail when calling a business? There is no contact.

For example, how many times when you are "on hold" or "pressing 1,2 or 3" have you thought, If I could just speak to someone or what happened to actually speaking to a real person?

You want contact and contact builds relationships and relationships build customer loyalty. Offer good customer service and great products. Make it easy to do business with you. Satisfied customers will refer their friends and associates to businesses that have provided them with great service!

Build trust. Let your customers get to know you and you get to know your customers. Ask them what they want to see, what they would like added, what could you do to improve your service or what would be of benefit to your customer. Find out what you could do or offer differently.

The critical part of building relationships begins after you have maderepparttar 106165 sale. The "quality" of service you provide during and afterrepparttar 106166 sale is what builds loyalty and lifetime relationships with your customers. Service produces returning customers,repparttar 106167 lifeline of your business.

How would your customers raterepparttar 106168 "quality" of your service? Make no mistake about it, it isrepparttar 106169 customer who determinesrepparttar 106170 "quality" of your service.

The Information Age and Making Money!

Written by Livvie Matthews


The Information Age and Making Money! Copyright 2002 Livvie Matthews

The Internet isrepparttar most powerful and most incredible marketing device ever invented plus it'srepparttar 106161 most cost effective!

We live inrepparttar 106162 "Information Age" and travel downrepparttar 106163 information super highway. Everybody wants information, they want it now and they are willing to pay for it.

As a result, information isrepparttar 106164 hottest product onrepparttar 106165 Internet! To verify this just go to Yahoo, Google, Topica and Smart Groups and do a search onrepparttar 106166 different groups listed.

It doesn't matter what you want to research...there is a web site, ezine or group on your specific item searched. Everybody wants information!

Forrepparttar 106167 first time in history, withrepparttar 106168 use ofrepparttar 106169 Internet, you haverepparttar 106170 opportunity to make money world wide using your web site or ezine! This means you are not confined to just a specific local storefront area to market your products and services. You have a global storefront!

Are you beginning to getrepparttar 106171 picture? Let me expand on this.

You don't need any specific license to start your business, you can sell any service, product or information Globally and it can be done fromrepparttar 106172 comfort of your home, using your own computer and you can even have fun while you do it!

All of this was unheard of even 10 years ago. Todayrepparttar 106173 Internet has made it possible to run a business making thousands of dollars out ofrepparttar 106174 corner of a room!

Withrepparttar 106175 help of a Web Site, Autoresponders, e-Zines, e-Mail, quality Information and Networking you can become a successful global business owner!

Web Sites: Your web site is your "storefront". It is your customers first impression of your business and you. And rememberrepparttar 106176 old saying..."You only get one chance to make a good first impression!"

Offer outstanding information and customer relations. Make your web site easy to navigate, easy to understand and easy to order. Help your viewer/customers to have a quality visit at you site!

Autoresponders: Autoresponders allow your business to operate on a 24/7 schedule 365 days a year. They can be used for everything from setting up your sales letters and responses, to taking surveys, to sending out notices of new products offered. All of this is going on 24 hours a day, 7 days a week, 365 days a year!

e-Zines: e-Zines are one ofrepparttar 106177 most powerful elements inrepparttar 106178 operation of your global business. e-Zines offer you repparttar 106179 opportunity of gathering subscribers/customers for announcing new products, keeping your name in front of your readers and a continual marketing tool.

There are sites offering free ezine templates and many sites offering "free-content" articles for placing in your ezine.

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