Continued from page 1
3)
next few paragraphs are where you state
problem. Here you state
most pertinent FACTS of what
problem is,
nature of
problem, why and how it's a problem for you. Keep it short (3-5 short paragraphs).
4) next comes
ending paragraph where you tell them what you want. State what you think is a REASONABLE solution and a REASONABLE timeframe.
5) at
bottom of
email put your name, phone number, and if applicable,
order number or customer service case number etc.
6) next, you get
email address of
organization's CEO or president or director or whoever is ultimately running
organization ...
#1 big boss. Why? Because apparently no one else in his organization seems to be able, or willing, to resolve your problem ... so now we are going to bring it to
attention of
top dog! Yes, this does work and yes, if you are a customer you deserve to get your problem resolved. Contacting
person at
very top of
company is
secret way of getting your unresolved problem resolved. And, sometimes, it's
ONLY way. The Ultimate Email. You can do this! I don't care how big
organization is, somebody is running it and is ultimately responsible. That's whose email address you want. With a little hunting this can often be found on their website, under About
Organization or Executives, etc. If you cannot find
email address of
head honcho then CALL
main number of
organization (unless it's out of
country; then
phone call may be too costly). Ask for
Office of
President. They should connect you. If asked why simply state that you "have to email him some important documents". Do NOT go into a whole story, do NOT get sidetracked, just get
head person's email address and get off
phone.
7) address
Ultimate Email to
CEO, president, or whomever runs
organization.
8) send
Ultimate Email.
After you have sent your Ultimate Email, standby for action! It is not unusual for a legitimate organization to respond reasonably quickly so be prepared. And don't be surprised if you get an immediate resolution of your problem. I have used
Ultimate Email technique and have had remarkable success, resolving many different and difficult types of consumer problems, both common and rare, with organizations ranging from small local businesses to giant multi-national Fortune 500 companies. Though
Ultimate Email is a very powerful and effective technique remember that you only have one chance to use it; if you don't do it right
first time you can't redo it and and re-email it to a CEO.
Bottom line, have you had enough "customer service"? Do you want your problem resolved? If you are still battling customer service and still not getting your problem resolved ... it's time for
Ultimate Email!

Andrew Lawrence is a former Wall St professional, has been an avid consumer for over 30 years, and rarely loses a customer service battle. Willing to help others win their customer service battle he now offers his expertise online, at http://destinyfinders.com/help.html