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DialResults is ready with call center solutions today. Do not allow your contact center to become stale and not meet needs of customers of future. Make sure you can move across multi media boundaries. Those who do not prepare will end up with lower customer satisfaction, service and revenues. No matter what type of contact center you have, DialResults has a solution. For more information go to http://www.dialresults.com or call Richard Logan at 1-888-839-3613 ext.4581
Benefits of Using DialResults Remote Agents 1. Lower operating costs. Agents working on a DialResults IP enabled predictive dialer solution from home means a A much smaller contact center facility is required ó for major cost savings to a contact centerís business solution.
Lower telecommunications Cost 2. Routing calls over DialResults IP network will dramatically reduce a contact centers costs for both inbound and outbound calls
Seamless service. 3. An agentís physical location is transparent to everyone: agents, callers, and called 3rd parties. DialResults also allows contact center to maintain high-quality service, when one contact center location is closed or reaches its call handling capacity, calls can be automatically routed to another location.
4. Separate sites can be difficult to administer centrally with one management team. DialResults contact center solution IP predictive dialer allows ease of use and administration. .
Richard Logan has over 15 years in the call center industry both in the 8th largest call center in the USA to selling contact center technology