Website and other Media Advertising

Written by Terry Henry


Continued from page 1

Internet- Used correctly this isrepparttar best of them all! I know most people have not seenrepparttar 136645 true value of it other than being cool. “We have a webpage!” Let me show you 3 key points to improve you reach through your website.

1.First make all your other media resources point to your website… That radio ad should say more than call……It should also include your website URLrepparttar 136646 same with your print and Television advertising. Drive them torepparttar 136647 web where they have access to your products and services 24 hours a day.

2.Make all your invoices and store signage carry your website URL.

3.The web can bring you business. Just keep in mind that content is king! Allrepparttar 136648 information above won’t do a thing for you, if you don’t keep that site updated. No one wants to see specials from 6 months ago!

One last thing, don’t forget to getrepparttar 136649 customer’s email address and get it into your direct mailing database. Then you can look at their past purchases and target market their interests.

Terry Henry is Operations manager for the Hendev Group (www.hendev.com) with interest in online publishing, hosting, web development, marketing and consulting


Making More With Existing Clients

Written by Charlie Cook


Continued from page 1

This approach isn’t clever or devious; it is based onrepparttar notion that an informed buyer — an educated consumer — is your best client. Here's how it works in practice:

1. Help Prospects Become Clients by Focusing on their Problems People buy solutions to problems or needs that they know exist. Get your prospects' attention by focusing your marketing message onrepparttar 136620 problem(s) you solve in order to get them to visit your web site or contact you. Then use your conversation or your marketing copy to help prospects further define their problems or concerns. Do this well and they'll clearly seerepparttar 136621 need for your products and services.

2. Continue to Educate Prospects and Clients Clients buy from you when they know how you can help them. That's why they initially contracted with you or bought your products and services. Once you've signed on a new client, don't assume that they understandrepparttar 136622 range of services or products you market. They may not even fully understand what they've bought. Use each contact to continue to educate your clients and help them understandrepparttar 136623 issues, problems and solutions relative to your area of expertise.

For example if you’re a financial advisor and you've been hired to help a client with their investments, you might ask them a question about their estate planning, tax situation, insurance policies or retirement plan and provide them with an idea they can use. Each time you do this your client will learn how limited their own knowledge is and understand more about why they need your assistance in additional areas.

Instead of selling clients on additional services, educate them. You'll create a perception of need and increase sales.

3. Transform Client Satisfaction into Additional Sales Do you have clients and customers that appreciate your products and services? Don’t wait until your contract is complete to taprepparttar 136624 goodwill you’ve generated by helping them. Regularly ask them questions designed to get responses like, "I couldn’t have done it without you", "Worth every penny", etc. Just after your clients have provided positive feedback isrepparttar 136625 perfect time to ask them a couple of questions to identify needs and to mentionrepparttar 136626 solutions you provide.

Once you've gone to allrepparttar 136627 effort to attract a new client don't walk away fromrepparttar 136628 rest of their needs just because they haven't identified or clarified them yet. Educate your prospects and clients at every step ofrepparttar 136629 way aboutrepparttar 136630 problems you solve and they'll understand why they need more of your products and services. You'll discover pockets of opportunity to help your clients and increase your revenue. -

2005 © In Mind Communications, LLC. All rights reserved. - The author, Charlie Cook, helps service professionals, small business owners and marketing professionals attract more clients and be more successful. Sign up to receive the Free Marketing Plan eBook, '7 Steps to get more clients and grow your business' at http://www.marketingforsuccess.com


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