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* Have you taken into account
fact that
reader may be receiving many competing offers and enumerated
principal advantages of your product or service? When a business-opportunity dealer wrote, "I learned
pitfalls of mail order
hard way. I bought many, many worthless programs," I urged him to reveal
dollar amount he'd wasted before finding
program that enabled him to turn a profit for
first time, and to elaborate on what made those programs worthless. Use this formula if you have difficulty putting your advantages into words: "Unlike other XXXs, we..." For instance, "Unlike larger law firms, at BB&G you deal consistently with
partners, knowledgeable experts who always return phone calls within 48 hours."
* Have you addressed and disarmed
most common fear, misgiving or concern prospects might have about buying from you? There's always a natural uncertainty about buying from a stranger. Guarantees help, as do testimonials from satisfied customers and lists of large organizations that you've served. These don't always have to appear in
letter itself, as in: "If this sounds too good to be true, I'll happily supply you with
names and telephone numbers of dealers in your state who have secured their future with our plan."
* Do you use a "P.S." to provide a compelling reason for
reader to act now? Studies show that a postscript gets read more often than any other portion of a letter. Word your "P.S." so that it makes sense if it's read first, and include an incentive for acting fast, as in, "Remember, we have only thirty-one of these slightly damaged, fully functional metronomes left at 80 percent off, so place your order today!"
For additional do's and don'ts, collect and study especially impressive or awful letters that come in your mail. My "sample sales letter" file measures almost three inches thick!

Marcia Yudkin rewrites Web sites and postal sales letters so that they generate results. For her manual of before-and-after sales letter makeovers, "Turn Any Sales Letter Into an Irresistible Concoction," see http://www.yudkin.com/scourse.htm .