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3. Diversity of SMARTS, United as ONE. The success of a company’s project management would require a melting pot of a variety of intelligences.
For example,
effectiveness of a marketing project team will depend on team’s make-up of different kinds of SMARTS. A GREAT marketing team would usually comprise of members who are People-Smart (knowing how potential customers will feel and response), Word-Smart (how to write catchy slogans and taglines to attract attention of potential customers) and Logic-Smart (the step-by-step process of executing plan).
Nature of Effective Organization (NEO) Profile
The Nature of Effective Organization (NEO) Profile serves as a 360° Feedback Survey for senior management to understand how their employees view their organizations, management and its operations.
Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink way they lead and manage human resources.
To be more specific, there are various points of strategic reflections that would hasten senior management to use Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:
1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb employees’ perception gap, this usually leads to a high turnover rate, notably in respect of firm’s best talents.
2. Lower Productivity & Profits. In general, when employees perceive that organization does not listen and response to them effectively, distrust and low morale will ensue. This will affect employees’ motivation and decrease productivity and eventually, lower profits.
3. Strategic Mis-Communication. As employees on ground are true experts in their specific areas, they are best people to understand and response to market changes. With absence of good communication outlets between employees, senior management may not be able to develop sound organization strategies for market relevance.
The Confluence of Three Strategic Tools
The rationale of fusing three tools as an integrated model is simple and direct. With WorkACTIONS & WorkSMARTS Maps, an organization is well equipped to assess and employ new employees, and also to manage existing human resource adaptively.
WorkACTIONS + WorkSMARTS =Putting your Employees’ SMARTS to ACTIONS!
While following tools can help narrow risk of errors in personnel recruitment and strategic management of talents, it is only half battle won.
More importantly, how does an organization retain talents that they have carefully selected and trained?
By using Nature of Effective Organization Profile, a company can better understand their employees and response effectively to their needs. This will help in retaining and motivating best talents through developing appropriate corporate culture and working environments.
In a nutshell, S.O.U.P Model would eventually help in accelerating growth and profitability of your organization.
Dr.Alvin Chan is a Researcher/ Consultant in Asia. He has developed several innovative programmes including The BlueSky Entrepreneurship Workshops and psychometric profiling tools for companies and educational purposes.In addition, Dr. Chan serves as an honorary advisor for several organizations including CPI (Europe) and Tumble Tots (Singapore and Asia-Pacific)
