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Furthermore, do you have
budget to pull off an in-house project? What are
opportunity costs? What is your company's track record of getting IT projects completed on-time and on-budget?
3. Project risk. One major reason that organizations build in-house is that they want to build expertise in an emerging technology. Does this meet your organization's business goals? What if you find that
learning curve is long and steeper than you anticipated? Are you willing to take that risk? When you are scoping your project, have you considered all of
issues? Are you willing to stick to your original scope when your users demand new features (scope creep)?
If you cannot mitigate these issues, then you should strongly consider a fixed price, packaged solution.
2. Process understanding. Collaborative inventory management(VMI) processes are complex and varied as your trading partner needs. If you have many diverse trading partners (or may have in
future), building your own solution may not be a great idea (see "long term maintenance" above). Additionally, your trading partners may want to extend
use of
collaboration solution to their trading partners. Can they do this? Only if you are willing to get into
solution environment. This is especially important as your trading partners start to get more and more benefit from these solutions and may force you to switch to another solution.
1. Third-party objectivity. A critical concern for trading partners is that of data confidentiality and security. Most trading partners are leery of exchanging critical and confidential and feel more comfortable with a third party managing
data. Is this a critical issue for your organization?
Summary In
nascent days of any technology, be it
car or software, many companies think that they can build
better mousetrap. However, as
technology evolves and becomes more complete, there are significant barriers to entry. As
collaborative inventory management field continues to evolve, there are enough reasons to give pause before deciding to build a solution in-house.

Ken Town is VP of Research and Technology for Invendia, a leading provider of vendor managed inventory and web-based inventory solutions. He can be reached at kentown1@invendia.com or http://www.invendia.com.