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The only way to make sure you can stick to your timelines is to get materials from clients delivered within a specified time. You should never allow a client to submit their materials to you at their leisure. Too many business owners think their work is done once they have finally found a Web designer to do their project. At
point of hiring you, they tend to believe they can just pace themselves and get to you when they have
time. This will never work if you want to run a successful Web design business.
You need to set parameters for how and when you want materials delivered to you, in order to do
work you are hired to do effectively. If you complete 75% of a Web site but have to wait an extra two weeks just to get 3 paragraphs of info from a client to finish
last 2 pages; you’re not making
most of your time.
When you sign with each client, lay down some specific time periods in which you expect them to deliver all their materials. Instead of sounding like a dictator, explain to clients
importance of getting their materials to you in a timely fashion. Help them understand that it is essential so you can complete their site in
time frame you have given them. Make sure you also tell them how you want materials delivered to you and in what formats so they are able to get it right
first time.
Must Number Three: Get Approval for Everything You Do
Depending on how you run your Web Design business, there should be several steps to each project you do. It is very important that you get approval for each phase of your projects. The last thing you want is to do a lot of work and then have to redo it because someone claims they didn’t approve what you did. You will find times when clients change their minds after you’ve done something and they won’t see how hard it will be for you to redo it. Make sure you get approval before moving on to
next step so you can avoid doing extra work or just doing things over.
Although you may find you have a good relationship with a client, it is a good idea to get approval for each phase of your project in writing. You just never know when you may come across a client that decides to change their mind after already having approved something. In order to prevent any problems with a client, getting approvals in writing will help keep everyone in their place. If someone request a change to something they already approved and they want it done for
same charge as you bid on in
beginning, you will have their approval in writing to back you up when you bring it to their attention.
In Summary:
Implementing these 3 crucial musts into your business practices will not only help you get things done more efficiently; it will make your life much easier. Allowing projects to overlap because clients don’t deliver their materials on time or in
proper fashion, is just bad business. Set guidelines for submitting materials, sign contracts with each client and get approval for everything you do and your business will run much smoother and be more enjoyable for you and your clients.

Scott Marriott is the Author of Web Design Riches, a step-by-step, 28 Chapter guide to starting and running a successful Web design business. To learn the most effective methods and techniques to making money with a Web design business, visit www.WebDesignRiches.com for more information. Join his newsletter “Web Design Tips and Advice” for free info about making money with Web design at: newsletter@webdesignriches.com