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7. Write out a list of conversation-closers; that is when it’s getting sticky or worn out, or you simply want to exit-stage-left.
It’s courteous to end with acknowledgement of
other person and
pleasure of
contact, whatever else you say beforehand.
· “Well, I certainly have enjoyed talking with you. We'll have to get together some time.” (This means absolutely nothing. They’ll say “Yes let’s do” and you can leave.) · Extend your hand and say “It was a pleasure meeting you.” Follow whatever their reply is, generally with smiles, nods, agreement. · “Well, I guess I’ll go check out
buffet. I heard
Cassata alla Siciliana is delicious. Do you mind?” (Doesn't matter what they say ... this is ritual.) · “Will you excuse me please?" with a slight nod of
head. · “I think I’d better go find out what my husband/wife is up to.” · “I think I’ll go see if Mary needs some help in
kitchen.” · “Time to go powder my nose. Do you know where
ladies’ room is?” · “I just saw my old piano teacher over there. I hope you won’t mind. I haven’t seen her in years.” · “Oh, please excuse me. I’ve got to get this ____ off my hands.”
8. Learn some of those grand old “civilities” and “fillers.”
These are things like:
· “I hope you won’t mind if” · “Please excuse me” · “The pleasure is all mine” · “I must tear myself away now” · “I’m sooo glad…” · “It’s just been wonderful seeing you again” · “What a treat to find YOU here.” · "What an honor it’s been to talk with you." · “Giovanni Alifano. I’ve heard so much about you! All of it good of course." . "At last we meet!"
Use people’s names; it’s perceived as an indication of self-confidence. Smile and nod. Breathe deeply.
If you’re at a loss, repeat back what
person said for clarification, but change it enough so they know you were listening, i.e., “Did you say you were from Southern California? I missed that …
band, you know.”
9. Think it through before you walk in. Compose yourself.
You don’t want to charge into a room (which you’re likely to do if you’re nervous) and find yourself where you don’t want to be.
Enter slowly if you can, and take it all in. You can pretend to be looking for a place to put your coat, or become fascinated with a painting on
wall.
Take
temperature in
room. Notice
[noise] level of
conversation; how
people are standing; whether they’re uni-sexed or mixed groups; how much touching is going on (Shaking hands? Hugging?) If it’s business-oriented, notice if it’s segregated into management v. non-management. Whatever you observe, do
same.
10. Manage your voice and your hands if you're nervous.
Hold a glass of water and take small sips. Don’t try to juggle both food and drink. For heaven’s sake stay sober! If your voice is shaky, don’t say much. Occasionally wipe your hands on pocket, pants or napkin if your palms are sweaty. Excuse yourself and go to
restroom and splash cold water on your face.
The next get-together you attend, be mindful about
conversation process. It’s really quite predictable. In fact at our family gatherings, we play a game where we write down predictions of phrases that will be said, and whenever one of
guests says one of them, they get a prize. (Things like “wasn’t
traffic awful?” and “have you finished your Christmas shopping yet?” and “oh, he looks so much like you" or "shaken not stirred.") If you have a bad experience, keep in mind that it takes two to tango. If you should end up with another conversationally-challenged person, heaven help you, but at least you’ll know it wasn’t your fault!

©Susan Dunn, MA, Emotional Intelligence Coach & Consultant, http://www.susandunn.cc . Coaching, business programs, Internet courses, teleclasses and ebooks on EQ. I train and certify emotional intelligence coaches, and am the author of “The Magic of Myths,” an Internet course, and “Can You Read Nonverbal Communication,” http://www.webstrategies.cc/ebooklibrary.html . Mailto:sdunn@susandunn.cc for FREE ezine; put “ezine” for SL.