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Have an ethos:
Decide on your core values and what sets you apart from competition, your values should be based on research of your target market - you should know what your customers want and ensure you deliver it each and every time.
Once you have an ethos ensure that you and your staff reinforce it with everything you do and say, prove to your customers that you can be trusted to stick to your ethos and that they can always rely on your company to provide this particular quality of products and/or service.
Create a logo:
Your logo design is not your brand, it is just another very important method that should be utilised to underline and reinforce your brand, it is a symbol that enables you to be recognised instantly by those that are familiar with your brand.
The logo design should be used consistently on a variety of media, and should be suitable for all forms of marketing, website, stationary, promotional items, signage, it should always look same so that it can become synonymous with your brand and instantly recognisable.
Amanda Vlahakis runs graphic design firm Truly Ace - which is a highly creative service provider of logo design, web design, and commercial illustration solutions for your business. Further information at www.trulyace.com.