Continued from page 1
In order to keep your best clients with you it is a good idea to provide them with something over and above your normal service that has a low cost to you and a high perceived value to them. This is where
seminar comes in, but structured and sold differently.
Organise a bi-monthly seminar that you will call
‘Platinum Club’ or some such name to provide an element of exclusivity. This can be organised for breakfast or after work event although breakfast is usually cheaper to provide. The format will be one speaker, food and
opportunity for all of your Gold and Platinum clients to network. Ensure that your clients realise this opportunity is exclusive and that they will have
opportunity to network with people similar to themselves.
The speaker should not be one of your staff but should be an outside speaker with something of interest to say to your clients. You should not have much difficulty finding people willing to give up a few hours to speak to your Platinum and Gold clients, hence there should be very little cost.
Your clients ‘pay’ for their admission by bringing with them a guest of similar standing to themselves who would like to hear
speaker and network with people similar to themselves. Of course during
networking period you and your staff are busy meeting and greeting both your existing clients and their guests.
If twenty clients each bring a guest then you have twenty potential new prospects. It is important to obtain name, address and email address for all of
guests and then put in place a systematic process for keeping in touch with them until you make a sale.
The benefit of this seminar model is of course that you provide your key clients with something of value that has cost very little and you now have a number of prospects in your system that you can follow up. If you run
‘club’ every few months on a regular programme you will obtain a regular supply of new prospects.
You should have little difficulty arranging for someone to talk at
meeting if they have
opportunity to obtain contact details from
audience.
Good luck.

Stuart Lockley is a Business Growth Consultant who specialises in assisting owner managed businesses to grow and develop. Stuart can be contacted at www.stuartlockley.com