Saying "No" Effectively

Written by Kirstin Carey


Continued from page 1

If someone asks you to do something that you are unable to do or don’t want to do—simply say, “no”.

Some examples:

You are asked to a party you are unable to attend:

You say: “Thank you forrepparttar invitation, though I already have other commitments for that time.”

You say: “My schedule is packed that day and I won’t be able to make it.”

You say: “It’s been a rough week and I planned to stay home that night and take time for myself. Thanks forrepparttar 130635 invitation.”

Your boss asks you to handle a new project that you couldn’t possibly finish on time.

You say: “Our department is currently involved with three other projects. In order to finish this project on time, one of those projects will need a time extension or to be delegated to another department. Is there someone else who can handle this project or can one of our other projects be delegated to another team?”

You say: “Canrepparttar 130636 deadline for this project be extended torepparttar 130637 end ofrepparttar 130638 month?” If ‘no’, then userepparttar 130639 answer above.

You say: “That project will require my undivided attention. Which ofrepparttar 130640 other items we are working on can I delegate to Mike?”

Sitting inrepparttar 130641 food court inrepparttar 130642 mall one Saturday afternoon, I overheard a woman telling her husband about a ridiculous request made to her by her boss. The husband asked her how she responded torepparttar 130643 request and his exasperated wife exclaimed, “It’s my boss! What was I going to say…no?”

Saying “no” effectively is a powerful tool. Those who say no successfully have more control over their schedules and feel more in control of their lives, especially when it comes to saying no to authority figures. It’s a tiny word, but is jam packed with power. Learn how to use is effectively and you will increase your power exponentially.

Kirstin Carey is an award-winning speaker and consultant and Principal of Orange Tree Training & Speaking Group. She works with organizations on effective and persuasive communications. Her company also has a special division which focuses on helping women advance and succeed through more effective communication skills without having to communicate like a man. To find out how Kirstin can help you, call (800) 380-6520 or go to www.powHERful.com


Is Your Glass (Ceiling) Half Empty or Half Full?

Written by Kirstin Carey


Continued from page 1

2.Learn to speak and present effectively. People who communicate well in group settings are viewed as leaders. This perception will get you noticed and help you stand out as someone who is worthy of promotion and other opportunities and bonuses. The number one reason why most people are terrible presenters stems back to speech development. The purpose of business presentations are to inform, persuade or both. Therefore,repparttar structure ofrepparttar 130633 presentation must be clear and not bogged down with unnecessary information.

One ofrepparttar 130634 biggest mistakes presenters make is trying to fit too much information into too short a period of time. They jam paragraphs of information on slides and handouts and begin to drone, ignoring time restrictions and forgetting completely aboutrepparttar 130635 audiences needs. Simplify your presentation and only have highlights and supporting information on slides and handouts. Don’t overwhelm your audience with too much information at once and avoid having more than five main points forrepparttar 130636 entire presentation.

The adult human brain can only absorb small chucks of oral information at one time. If you have to present for long periods of time, be sure to build in small breaks – even ifrepparttar 130637 breaks are only five minutes.

Presenting to a group may be nerve-racking, even paralyzing for many people, but it doesn’t have to be. Effective presenters knowrepparttar 130638 simple secrets on how to craft and deliver good speeches. If you feel scattered, nervous or ineffective when you present to groups, you owe it to yourself and your career to take a public speaking training course or at least buy an audio CD or book on how to improve your skills.

3.Quantify and Present Value When volleying for a raise, a promotion or new client contract it is crucial that you know how to specifically explain value. Though it is impossible to quantifyrepparttar 130639 value of everything, most things can be measured. When you communicate in quantifiable terms, people are more likely to understandrepparttar 130640 value. If you can quantifyrepparttar 130641 gain of doing what you want orrepparttar 130642 loss by not doing it, you will be more successful in getting it.

Rather than telling your boss you want a raise, quantifiably show him why he should giverepparttar 130643 raise to you.

Weak Raise Request: “I’ve been withrepparttar 130644 company for a long time and I’m a good and dependable employee who works hard.” PowHERful Raise Request: “Overrepparttar 130645 last 18 months,repparttar 130646 six software projects I worked on forrepparttar 130647 company have attributed to a 13% reduction in customer complaints, a 29% increase in production, and a 43% increase in online orders. These improvements have resulted in a $1.5 million in profits forrepparttar 130648 company.” See howrepparttar 130649 quantified example got right torepparttar 130650 “bottom line”? It is here, atrepparttar 130651 bottom line where nearly all business decisions are made. Letrepparttar 130652 numbers dorepparttar 130653 persuading for you. Numbers are tangible. Numbers are concrete. Numbers mean value. Value speaks volumes.

By masteringrepparttar 130654 above three skills and continuing to improve your assertive communication skills you will no longer be trapped byrepparttar 130655 glass ceiling or any other barrier which may get in you way. You will be an assertive, powHERful business person worthy of raises, promotions and anything else you decide you deserve.

Kirstin Carey is an award-winning speaker and consultant and Principal of Orange Tree Training & Speaking Group. She works with organizations on effective and persuasive communications. Her company also has a special division which focuses on helping women advance and succeed through more effective communication skills without having to communicate like a man. To find out how Kirstin can help you, call (800) 380-6520 or go to www.powHERful.com


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