4. Match - nothing helps build relationships by matching tone, volume of voice. By taking same body posture. By paying attention to their eyes (whilst nor staring).

5. Have fun - nothing works better to build relationships than by having a foundation of a fun time together. So laugh, take time to 'play' and be informal. Take part.

5 Questions

1. What do you know about your people outside business? 2. When was last time you asked them about something important to them?

3. What percentage of your people do you speak to every day? 4. Who have you shared your hopes, fears, worries and excitements about your organisation with this week? 5. What three steps can you take to build relationships between you and your people - in next three working days?

There is no time like present to start and to focus on Relationship Building. It is basis of all you do when you manage others.

5. Encourage Others - by setting a great example, others in your organisation will take it on board and there provides an opportunity to share learning and encourage new skills and development.

5 Questions

1. How many of your people have clear Performance Expectations?

2. What percentage of these people have you discussed their understanding of these expectations and standard of delivery you expect?

3. When was last time you refined performance expectations of someone in your team?

4. How do you assess standards of activity delivery which meet organisations requirements?

5. How have you shared you're Performance Expectations made of yourself, with your people?

With this level of clarity on Performance Expectations, working together becomes a snip and you will have far less timewasting chasing of individuals' performances. And overall, your business/organisational performance will soar.