Continued from page 1
This site’s purpose: Sell Electronic Devices
Example 2
The visitor enters
site and sees that we are a manufacturer of aftermarket automotive parts. We do not sell direct to
public, and our target audience is retail auto parts stores and other resellers such as auto mechanics. Therefore, we begin our site copy with an overview of why our parts are more attractive to retail customers and how we can help retailers become more profitable by carrying our product lines. The visitor is given
opportunity to do one of two things:
- View a catalog of our products
- Obtain more information on how to qualify for our “preferred retailer’s program”
If
visitor decides to get more information, then he or she is taken to a form that collects contact information and sends that information to our business development staff. If
visitor elects to view
product catalog, then he or she is given access to our product catalog in PDF format. The product catalog has
telephone number of our business development staff on every page.
This site’s purpose: Give retailers a reason to call
business development staff
Example 3
The visitor enters
site and sees that I provide freelance graphic design and copywriting services to companies in
St. Louis area. The visitor is given
option to view my online portfolio or view a partial client list. Each page of
site gives
visitor
opportunity to fill out an online form to receive a free 1-hour marketing consultation. If
client fills out
form, it will send their contact information to me via email.
This site’s purpose: Obtain leads via
online form
Clearly,
businesses in
three examples above are in completely different industries and have totally different objectives. The one thing they have in common is that each of them views their website through their customer’s eyes, and each has a clear objective in mind.
- Site number 1 wants to sell electronics
- Site number 2 wants to attract resellers
- Site number 3 wants to obtain contact information
In conclusion, you should identify one action that you want your site visitors to take, and make
entire site focused on channeling visitors to take that desired action. If you ever feel inclined to put something on your homepage or in your navigation system that isn’t directly related to your site’s primary purpose, then you are about to redirect visitors away from a revenue-generating activity and into something that doesn’t help your business. Remember to Focus, Focus, and Focus.

Mr. Coers specializes in helping entrepreneurs build effective web businesses. His website, contains useful articles on website design and website planning.