The most sophisticated value-for-money auto response system on planet can be found at: http://hyperTracker.com/go/WEBpro1/PAR/

U=UNDERSTAND that a query means an opportunity. The person emailing you has a problem.

If you treat this person well you have an opportunity to create a life-time customer who will actively promote you and your business.

This type of advertising cannot be bought. It's called Goodwill. Treat it like Gold, because it is.

T= TIMELINESS of a response from a Human Being. Whatever you've said you'll do in your automatic response, do it.

H= HELPFULNESS. If you have a web business, then you're in HELPFULNESS business. It comes with territory. .......................................................

REMEMBER THIS - Your sole purpose in business (ONline or OFFline) is to solve people’s problems, excellently.

Solve their problems well and you'll have a vibrant, lucrative business. This is called excellence in customer service.

Remember this - Your customers are only one click away from another web site, and its products.

Do ONline Customer Service well, or die.

Kenneth Doyle - e*Analyst http://www.feedyourhungrymind.com

___________________________________________________________

"If you haven't worked this out, you soon will. There's a lot of NONsense zapping around in cyber-space.

Find out what works, what doesn't... and what's worth your money." Subscribe to e*Analyst ezine - mailto:editor@webpro.par32.com?subject=subscribe ___________________________________________________________

Born with the promotional strategist's gene... followed by twenty successful years in Media, Marketing, PR and copywriting.

* Use them POLITELY. On EXIT only, and in one place. The reason? Well, how responsive are you when someone is continually in your face trying to sell you something?

The use of multiple Popups translates into "I'm desperate." This is not best message if you're serious about doing business online, long term. Also, set Popup for first visit only.

* Use them POLITELY for additional traffic generation. EXIT only.

There are many creation-of-POPup options. One of my favorites can be found at CodeLifter, which has all bells and whistles you'll ever need...

CodeLifter: http://hyperTracker.com/go/WEBpro1/CodeLifter/popuparticle/

CodeLifter offers a free demo. Purchase price, a mere $20.00.

There are plenty of free online pop up generators that'll design pop ups to any size and specification.

Here are a few:

http://builder.cnet.com/webbuilding/0-7701-8-4561792-1.html Scroll down to link that says "Tip - Window Maker" This Popup activates when someone hovers their mouse over a link on a page.

http://hyperTracker.com/go/WEBpro1/CGIscripts/popuparticle/ Pop Up Making Wizard

AND... if you're looking for an easy script you can just cut and paste take a look at http://wsabstract.com/script/cut65.shtml

Kenneth Doyle - e*Analyst http://www.feedyourhungrymind.com

PS. Permission is granted to reprint this article. Please include all links and attributions please.)

Get your copy at: mailto:exitmarket@webpro.par32.com?subject=subscribe ___________________________________________________________

"If you haven't worked this out, you soon will. There's a lot of NONsense zapping around in cyber-space.

Find out what works, what doesn't... and what's worth your money." Subscribe to e*Analyst ezine - mailto:editor@webpro.par32.com?subject=subscribe ___________________________________________________________

Born with the promotional strategist's gene... followed by twenty successful years in Media, Marketing, PR and copywriting.