Sassi - a new Italian restaurant, costing $10,000,000 is special to say least, set at base of Pinnacle Peak on 6 acres of desert, it may become as famous as Pinnacle Peak itself.

Pinnacle Peak Patio, another throw-back to old days, a western steak house where many a business man lost his tie on visits past. The trip was worth it 25 years ago and still worth it today for food and fun!

North Scottsdale, area north of Frank Lloyd Wright Blvd up to Carefree Highway has awesome desert scenery and even though area is growing by leaps and bounds, there is every effort to preserve this natural beauty. Many upscale residential communities, such as Grayhawk, DC Ranch, Desert Mountain, Troon, Sincuidados, The Legends and more keep much open space and try to blend with environment. Along with these communities of course there are a multitude of world class golf courses, boutiques, shops and malls to support increase in population. There are also new restaurants, and resorts. These resorts are desert oriented and very popular for visitors to area. For a special treat we suggest a visit to North Scottsdale.

To read more about Scottsdale, be sure and visit http://insider-scottsdale.com

Read a lot more about Scottsdale at http://insider-scottsdale.com

Please fell free to use this info on any website or blog, just be sure to keep my contact information intact. Thanks

Passengers will always be more positive if they can see that improvements have been made and more accepting of outstanding problems if they know that those problems are being addressed.

Keeping Moral

Those implementing change can often develop a siege mentality. Change can take time to take effect and for passengers to appreciate any improvement.

By monitoring passenger opinion and measuring results against earlier surveys a successful change programme should see passenger issues change over time, some issues that were problems will no longer be raised.

Passengers will take time to appreciate progress and often those working on a change project will be demoralised with constant criticism from what is often a negative public. It is important that a team implementing change can see clearly effects of their efforts.

Identifying New and Old

In any long term change management programme issues can change over time. Events can happen that make what was important, no longer important and what wasn’t an issue, an issue.

The baseline survey will ensure that passengers concerns are chronologically documented. Passengers are themselves an evolving group, individual travel arrangements change, fashion changes, life styles develop along with technology. Periodic surveys will allow changes in passenger attitudes to be monitored.

Online Surveys Make It Easy

Online surveys can reach a broad cross section of any travelling public. They are quick to design and implement and they provide feedback in a format that is ready for detailed analysis. The low cost and flexibility of online surveys allows passenger concern to be targeted at specific groups and particular concerns.

Online surveys provide operators with important market research data as well as a platform to promote and advertise their commitment to passenger satisfaction.

Passengers benefit by having an effective channel to raise issues and through periodic surveys will begin to appreciate that operator is continually investing and improving service.The following are links to samples of Passenger Surveys

Sample Passenger Survey for an AirlineSample

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1166

Passenger Survey for a Train Operator

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1170

Sample Passenger Survey for a Bus Operator

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1167