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Here are four tips for how to do right:
1.Be proactive. Nip issues in
bud and avoid
messy interpersonal tangles that result from neglected communication. Meeting with employees on a monthly or quarterly basis instead of annually, for example, conveys, "Your success is important to me, so I want to be accessible to you."
2.Be specific. It’s never easy to provide negative feedback regarding someone’s work, but as a leader you can’t avoid it. Be as clear as possible when providing feedback (both positive and negative). Give specific examples that illustrate your points.
For example: Instead of saying, "Your attitude is bad" or "That didn’t work," you might say something like, "When you miss deadlines, then cross your arms and look away when I discuss it with you, it gives me
impression that you don’t care about
quality of your work. I’d like to believe this isn’t true. Can you help me explain this better?"
3.Develop a progress plan. Be clear about
specific changes in behavior that you expect in a specific period of time, and follow up as scheduled.
4.Link employees’ performance to organizational goals. Reinforce
value of your employees’ contributions by giving specific examples of how their work and positive behaviors serve
organization and its customers.
If you are not doing these things, why would anyone else in your organization do them? Craft a performance appraisal process that encourages truth or consequences.
Judith Lindenberger MBA has a distinguished career in human resources consulting and is recognized for her innovation and excellence. The Lindenberger Group, LLC provides results-oriented human resources consulting, organization development, customized training workshops and personal career training to help individuals and organizations improve their productivity and performance. Contact them at 609.730.1049 or info@lindenbergergroup.com or www.lindenbergergroup.com

Judith Lindenberger has been published in The Wall Street Journal and Training & Development Magazine. She has more than 15 years experience consulting with individuals, entrepreneurs and Fortune 500 organizations.