This way I’m not actually sending out a complete email advertisement for a completely different product in my email as such; cause that will generally make people jump off your list quicker then you can say “Jack Robinson” but rather its more of a suggestion after I have given them information they wanted and joined my list for in first place.

I make it only a “small” suggestion, nothing lengthy and if they’re interested they will follow through. I have made some rather nice affiliate sales using this method and without upsetting anyone on my mailing list!

© Joanne King - http://www.joesy.com

Get your Free book on “Affiliate Marketing – Quick Start Guide” by visiting http://www.joesy.com .

Well I think those numbers are a little higher on internet. People have access to forums, emails, websites etc.. etc.. They will take neither pity nor a second thought to run off to these places and give your name a real bashing if you handle refund request in an unprofessional manner. Once they head to these type places on internet you can pretty much be assured they will be telling a LOT more then just 11 people. One bad review is all it takes to lose business.

Thankfully most people in world are “decent” and won’t take advantage of you or your company and sometimes best mind set to have is believing they have a genuine reason for requesting refund. And sometimes not all business is lost even if someone has “requested a refund”, if you’ve dealt with it professionally and their motives for refund were of good intentions (maybe that wasn’t product they were interested in) you could still stand a chance doing business with this person down track with another offer of something that’s more suited to them.

© Joanne King - http://www.joesy.com

Get your Free book on “Affiliate Marketing – Quick Start Guide” by visiting http://www.joesy.com .