Continued from page 1
Any personal question will work as well, because it will pull them out of their “routine” stance. They have a plan and are moving ahead on it. If you bring up something out of
ordinary, you will get their full attention.
If you’ve ever dropped your briefcase during an interview and had
contents fall to
floor, you know about
element of surprise.
However, you need to find a way to do this that doesn’t make you look bad, and doesn’t totally change
focus. You need to work something unusual into
regular train of thought.
When you enter
interview room, be alert to your surroundings so you can find some cues. You’ll see credentials on
walls, photographs, knick knacks and other personal items about
interviewer and
company.
Look for things you can later work into
conversation. This shows a high level of EQ. In fact it takes a high level of EQ, and interviewers these days are just as concerned about what they call “soft skills,” as with your credentials, academic training, and experience. FOR EXAMPLE
Let’s say you’re interviewing for a position as HR professional. When you enter
interviewer’s office, you notice her credentials on
wall: College degree from Connecticut, specialty credential from
UK, master’s degree from Louisiana, photo of her in front of
Great Wall of China. As you get into
interview, and start talking about your skills at multicultural management, you can mention, “As I’m sure you know, having studied in various places, someone from an Eastern culture such as China expects … while someone from Louisiana expects … while someone from
UK will do …”
This will bring
interviewer to full alert. Anything personal gets our attention. We like to be noticed as an individual; that you can always count on.
You could also ask
interviewer a question. “I’ve found that … but, I was wondering, when you were in China did you find that
Chinese …?” Point to
pertinent photo as you speak; you don’t want to appear inscrutable. Yes, you could ask her about
photo of her and
governor of your state, but it’s more subtle, and shows higher EQ if you find a way to work it appropriately into
conversation. It’s smoother; less contrived.
NOTHING VENTURED, NOTHING GAINED
If you don’t get, and sustain,
interviewer’s attention, it won’t matter what you say. You won’t be heard. You won’t be remembered. The point is to stand out, but to stand out in a positive way. It’s easy to get so focused on yourself, and
stress you’re under, you forget to look at it from
most important person’s point of view –
interviewer.
Keep your EQ about you. Be aware of
state of
interviewer at every step, and make sure you bring them along with you. You want to be paying attention to HOW you’re doing, not WHAT you’re doing.

(c)Susan Dunn, MA, Emotional Intelligence Coach, http://www.susandunn.cc . Coaching, business programs, Internet courses, teleclasses and ebooks around emotional intelligence for your personal and professional development. Mailto:sdunn@susandunn.cc for FREE ezine.