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Wow! What a concept! And just what would it involve? A few hours of database work to start
process, then a few more hours drafting an appropriate birthday card/greeting and offer and then --if your processes are automated --just a few minutes each day of
year to send a cordial, personal birthday greeting out to your astonished customers/site visitors.
Your offer is far more likely to be noticed and acted on than one in
mob of impersonal "sales letters" and other cookie-cutter marketing messages we all suffer through.
This is not new marketing in
brick and mortar world folks. For years each of my kids has been receiving an annual "Free Birthday Meal" coupons from both Burger King and McDonald's, a week or two before their birthdays. Do they know something E-tailers don ’t, about building consumer appreciation at an early age?
Why do online retailers seem to ignore this simple but effective marketing practice? It is most likely one of two reasons.
1. They're too blinded by
online "mainstream" advertising methods that make no one but advertising agencies rich. They'd rather spend their advertising money on banners, ezines, and other costly ways of acquiring new customers instead of treating
customers
*do* have in a special way.
2. They just haven't figured out that they can use their existing database of customers to fuel their next marketing campaign and make those customers feel special at
same time.
No, we're not talking two-tier chocolate cakes with candles, followed by a magic show. Just a simple tactic that could reap untold benefits to
online sites that use existing customer/visitor information wisely.

Lisa Schmeckpeper of LRS Marketing and published in their free newsletter, Website Success Monthly. To receive a free copy of this informative e-zine just email mailto:subscribe@websitesuccessmonthly.com or visit their website at http://www.lrsmarketing.com - proudly hosted by Virtualis.