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When you are in a potentially stressful situation and everyone around you is losing their cool this does not mean you have to join them! You will be able to contribute a lot more if you remain calm and centered.
Staying calm and resourceful is a choice you can make. Unfortunately it is all too easy to be a sheep and simply follow
crowd. Nobody says you have to be a sheep!
Instead make a point of keeping yourself in a resourceful state.
3 Step Outside The Situation
Whenever I am in a highly charged situation I will often step outside
situation -- in my mind. This helps to defuse
event for me.
You can do this too. Simply imagine that you are at
other end of
room watching
interaction between you and
other person or people.
It is as if you are a neutral observer with no emotional involvement in
discussion at hand.
When you do this you will think of ideas to handle
situation better and you will also feel less bothered by
stress of
other people.
This is one technique you need to play with first in easy everyday conversations. Once you get familiar with it you will find it easy to mentally step outside
event while still participating with
people in front of you.
Stress or relaxation which do you prefer?

Peter Murphy is a peak performance expert. He recently produced a very popular free report: 10 Simple Steps to Developing Communication Confidence. Apply now because it is available for a limited time only at: http://www.howtotalkwithconfidence.com/report.htm