Clean-up Nothing helps us to see more clearly than a good clean-up. Clean-up everything. Clean up your computer files, your computer programs, your accounting, your calendar, your files, your inbox your physical space, dust lights, vacuum dust bunnies, re-arrange furniture. Get rid of anything you haven't touched in three months. Clean, clean, clean.

Make a choice You have a choice in how you react to events that happen every day. Remember saying 'if life hands you lemons, make lemonade'. Choose your vision, choose your success, choose hope, choose to see opportunity, choose to explore possibility. Make a choice every moment of every day to feel courage and conviction of your entrepreneurial spirit.

Take pressure off When we are feeling threatened or pressured our thinking is less clear and our actions less rationale. Look at consolidating debts, or cutting back on your inventory orders, or sell unnecessary assets or apply for a credit line when you don't need it. All of these will help to ease anxiety that usually lurks somewhere between bottom-line and cash flow projections.

Become your own best compass Read media reports, watch trends, listen to experts but always think for yourself. You have a gut instinct for what works and doesn't work for you in your business. Pay equal attention to that instinct as you do experts. You are your own best compass and your entrepreneurial spirit is a willing guide.

Read great books There are great books that exist that can feed your entrepreneurial spirit. Books that remind you of hope, opportunities and possibilities. Read these books first thing in morning and last thing at night so that you recharge your brain when it is most receptive to this kind of information.

Always listen to your customers. They will tell you where you need to improve things. Be sure to let them know that you understand and that you value their opinions. Try to look at a customer complaint as a way to learn how to increase value of your products and services.

Make yourself totally available to your clients and customers. Supply them type of support that you want when you have a problem with something you have purchased. Waste no time responding to your clients. Be certain to find an agreeable solution as quickly as possible and let your clients know that their satisfaction is your highest priority.

When a client or customer is totally dissatisfied with your product or service refund their money with a smile. Tell them you are sorry and that you would like to know exactly why they weren't satisfied. Keep in mind that... "the customer is always right" even if you don't agree.

* Online Aspects *

Your Website should look professionally designed, include complete product & service descriptions and an easy yet secure way to order online. You should include complete contact information (including your phone number) on every page of your website --- or at least a link to it.

Be polite and courteous to other website owners. Always acknowledge others legitimate business (not spam) requests, even if you are not interested.

In doing business, on Internet or in real world you should always remember that you want to build bridges, not destroy them. Do your best in all aspects and your business should grow and prosper.