How to Deal With Salespeople

Written by Steve Kaye


Continued from page 1

Sadly, some people attempt to say "no" by ignoringrepparttar caller. This is a terrible strategy for two reasons. First,repparttar 139163 caller does not know what you are doing. They will conclude that you may be traveling or sick and thus call again, and again, and again. Second, ignoring someone is rude, especially if you askedrepparttar 139164 person to call you, send a proposal, or provide information. If you want to end a dialogue without talking torepparttar 139165 person, call (or have an assistant call) and leave a message during off hours (early morning, late evening, weekends). Most good business people appreciate candor and understandrepparttar 139166 word, "No."

Use voice mail

Strategic voice mail can protect your time. Rather than leave an outgoing message stating that you will return calls, leave a message that helps screen calls. For example, your message could state, "Hi this is Pat Smith. Leave a message if you have an work related issue. If you are selling wingnuts, do not leave a message because we are not buying them." or "If you are selling something, call Chris at Extension 101." Inrepparttar 139167 latter case, Chris may be someone assigned to screen sales calls.

Be open to possibilities

Realize thatrepparttar 139168 caller is another human being, trying to earn a living. In addition, that caller may also be a customer or able to influence your customers. Thus, rather than immediately reject every call, consider that some ofrepparttar 139169 offers may help you improve your business and make your job easier. Treat callers withrepparttar 139170 respect and courtesy that you expect from others. You will find valuable opportunities when you give them a fair chance to explain why they called. And you can always say, "no."

IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com


Come Home Rich - How to Get the Most out of Your Next Conference

Written by Steve Kaye


Continued from page 1

Oftenrepparttar greatest benefit of attending a conference will berepparttar 139162 relationships that you start while there. These relationships can become sources of information, friendship, and job opportunities.

Thus, make it a point to meet new people. Instead of spending all of your time with friends or colleagues, go off on your own. Join other people for meals. Sit next to them duringrepparttar 139163 sessions. Start conversations while walking between sessions. And be sure to ask for a business card. Then you can add that personís contact information into your contact database.

I encourage you to introduce yourself torepparttar 139164 speakers. They were invited to speak atrepparttar 139165 conference because of their expertise in your profession. Thus, they can become valuable resources for information, assistance, and referrals. The best time to meet speakers is right after they finish their presentation. Introduce yourself, offer a brief compliment onrepparttar 139166 presentation, and ask for a business card. Of course, if you meet them again atrepparttar 139167 conference, use this as an opportunity to talk further.

Apply What You Gained

When you return home, set aside an hour or so to reviewrepparttar 139168 notes that you took while atrepparttar 139169 conference. You may want to schedule this on your calendar before you leave forrepparttar 139170 conference.

Review your notes, identifyingrepparttar 139171 main ideas. Then convert each of these ideas into an action on your list of things to do. Once you finishrepparttar 139172 list add a completion date and assign a priority. Recognize that this step converts everything that you learned, collected, and gained duringrepparttar 139173 conference into tangible benefits for yourself and your company.

If you are an employee, I recommend writing a report for your management. Documentrepparttar 139174 key ideas that you gained and describe how they can be applied to your work. If youíre an independent, you may still want to write such a report for yourself because this formalizes what you gained fromrepparttar 139175 conference.

Be Grateful

When you return home, write thank you notes torepparttar 139176 people who helped you atrepparttar 139177 conference. This simple courtesy sets you apart as an exceptional person. I especially recommend writing notes to:

1) The leaders inrepparttar 139178 association. They worked hard to organizerepparttar 139179 event. 2) Members ofrepparttar 139180 staff who helped you. These people can help you getrepparttar 139181 most out of your membership. 3) The speakers. This could start relationships with experts and celebrities in your profession. 4) New friends. This makes you memorable when you meet again atrepparttar 139182 next conference.

Use a conference to immerse yourself inrepparttar 139183 society andrepparttar 139184 technology of your profession. And then apply what you gained to advance your career.

IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com


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