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6. Silence can indicate contemplation.
The more introverted your communication partner, more likely they will think before they speak. Extraverts discover what they’re thinking and how they feel by talking. Introverts figure it all out inside their own head and heart before giving voice to it.
7. Silence can be intentional rudeness. Because of nature of normal conversation in US, allowing an extended silence can be perceived as rudeness. It can also be meant that way. Refusing to reply to other person is a way of ignoring them. 8. Silence can be creation of a listening space.
When you are profoundly listening to someone, you create an open space for them to talk into that’s almost palpable. Good listeners know how to do this, and it can be learned. It’s an openness that you transmit through nonverbal means.
9. Silence can be an indication of empathy.
When we're really tuning in to how other person feels, we're listening more to tone of their voice, cadence and speed rather than actual words, so reply with words may not be most appropriate response. Sometimes sounds are more attuned … a murmur, a sigh, sucking in breath in shock, soothing sounds, clucking (tsk tsk), or shaking head and going uh, uh, uh.
10. How you manage silence in conversation is an important part of emotional intelligence.
Excellent communicators can allow silence when it’s effective or called for; can avoid being pressured into “spilling” when silence is used manipulatively; offer silence as a gift or sign of respect; interpret silence of others appropriately; understand how other cultures use silence; mindfully regulate use of silence; and are comfortable with silence and understand its many uses.
©Susan Dunn, MA Psychology, Emotional Intelligence Coach, http://www.susandunn.cc . I help people become better communicators and develop their emotional intelligence through coaching, Internet courses and ebooks. Susan is the author of “Nonverbal Communication,” http://www.webstrategies.cc/ebooklibrary.html . Mailto:sdunn@susandunn.cc for FREE ezine.