Continued from page 1
8) Relationship Builder
Through frequency, personalization, and targeting, your marketing communications can be transformed from a traditional broadcast approach into a system that helps you build relationships with your subscribers.
Studies have shown that qualified prospects require 3-7 contacts from a company before they will respond with a purchase. The main driver of this need on
part of
prospect that they want to feel a level of trust in their relationship with
company.
business to business email marketing allows you to develop a personal presence with your subscribers and
low cost per contact makes it easy to contact subscribers frequently (within reason).
9) High Response Rates
There are many variables that contribute to response rates, but most direct marketing experts agree that email generally pulls a higher response than other direct marketing choices.
One of key reasons is that if you read a compelling offer in an email you can respond immediately by following a hyperlink to an order page or to get more information.
Responding to a direct mail piece requires one to pick up
phone and dial a number, a much more active response requirement.
10) Develops a Maturing Asset
The larger and more mature your list is,
more valuable it becomes. Your client database continues to be enriched with additional information about your subscribers and subscribers continue to develop a deeper and deeper relationship with
company.
Over a period of years, your opt-in database is likely to become your most valued marketing asset.
Ok, so there are a lot of compelling benefits...but what does one do to overcome
barriers I outlined at
beginning of this article?
The most important thing to do is to start doing something now, even
smallest steps will lead to big successes in
long run, just put some element of an business to business email marketing strategy into play within
next few weeks.
I've also listed some tips for overcoming
barriers below.
We must frequently rely on IT and/or our Web team to provide
enabling infrastructure and we are low on their priority list.
This one is easy. The best and fastest solution is to outsource. You can task a marketing communications agency with helping you set up a program, or you can subscribe to one of
hosted email solutions and do it yourself. I list some places to start investigating self-service solutions under point
next point.
We do not have direct access to our mailing and tracking tools and have to rely on outside resources to put our strategies into play.
This is why I prefer a do-it-yourself solution, at least in
beginning. Being able to touch and modify your campaigns directly is not only a great way to learn, it will save you a ton of money and help you ensure that your business to business email marketing strategy is truly a low-cost solution.
Here are a two popular tools you can look into...
1AutomationWiz:
This is
tool I use to publish this ezine and to automate all of
email follow-up on my site. I chose it because it provides
subscriber acquisition and database management tools I need, allows me to send text or HTML emails, doesn't restrict
number of emails I can send in any given month, and (most importantly) provides unlimited sequential autoresponders. The autoresponder feature is a must-have if you want to truly automate your program.
To learn more about 1AutomationWiz visit http://www.1AutomationWiz.com
Mailer Mailer
This is an excellent tool as well. Mailer Mailer provides a lot more HTML support than 1AutomationWiz (including complete, fill-in-the- blank templates). If your goal is to create good looking HTML messages, Mailer Mailer makes it really easy.
Another thing that this tool has that 1AutomationWiz does not is
ability to track opens (how many times your message was read). What it is lacking is unlimited sequential autoresponders.
To learn more about Mailer Mailer click visit http://www.mailermailer.com
We do not know exactly how to implement an effective business to business email marketing strategy.
There are a lot of resources on
Web to help get you started, but this is definitely an area of need. As I look around, I find that there aren't any great, step-by-step guides for setting up an business to business email marketing strategy within a business. In fact, I see such a need that I've started writing a book about it. I'll keep you posted about
progress, but if you have immediate questions, please email me and I'll try to include answers in
Subscriber Q&A in
next issue.
We fear being branded as a spammer at
slightest indiscretion.
Spam is an epidemic, but this concern is overblown when it comes to emailing your customers. If you send an unsolicited email to a customer with legitimate information that they are likely to want, you will not be accused of spamming. Be reasonable, provide an easy way to opt-out, and check your ethics, and you won't have a problem. The best rule of thumb is to give first...then ask. Provide excellent, useful information, and then make an offer.
Of course, if you are mailing (as you should be) to people who have opted-in to your mailing list (thorough a Web form or some other means) then you are in safe water.
Good luck in building your business to business email marketing program!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Doug Hudiburg is
founder and key contributor to Business-Marketing-Advisor.com a central source for marketing insight and resources for businesses of all sizes.
http://www.business-marketing-advisor.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
