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Self-awareness occurs as you better understand your own thoughts and feelings. You are then better able to understand
thoughts and feelings of someone else. The more open we are to our own feelings,
more skilled we become at reading someone else’s feelings, and generally
less angry we feel toward them.
Acceptance, on
other hand, is
ability to see that others have a right to their “ridiculous” feelings. We must allow people to have feelings without telling them how they should feel. W cannot stop others from having feelings.
Empathic people understand that feelings are difficult to control. When we accept others as they are, it simply means that we understand that they are doing
best they can at
time. Remember, if they could do any better, they probably would.
Acceptance of others’ feelings is not easy when people act differently than we do. We all have difficulty with those who are different. By learning
skill of empathy, we will be better able to understand ourselves and others.
Here are five simple rules to be more empathetic.
1.Pay attention to
feelings that others express. Watch for both verbal and nonverbal clues. Try to understand
message behind
words and actions.
2.Place
feelings of other’s ahead of your own. Put aside your own needs and ideas long enough to listen to another’s point of view.
3.Communicate your understanding. Respond or give answers to
messages you receive to show you understand them.
4.Do not interrupt. Let speakers finish what they are saying before you talk.
5.Ask for more information. If you still don’t understand, ask more questions until you fully understand.

Dr. Tony Fiore is a So. California licensed psychologist, and anger management trainer. His company, The Anger Coach, provides anger and stress management programs, training and products to individuals, couples, and the workplace. Sign up for his free monthly newsletter "Taming The Anger Bee" at www.angercoach.com and receive two bonus reports.