Employees in such an EQ culture assume cooperation, self-regulation, and feedback, and have resources and processes for managing emotions. They know how to negotiate disagreements and engage in proactive problem-solving. They respect one another.

They share a common language so when arguments arise, they can refer to “constructive discontent,” and when setbacks occur, they talk about “resilience.” A shared commitment to optimism greases wheel, making it more likely that their individual and group potential will be achieved.

Establishing an emotional intelligence culture can be accomplished by The EQ Foundation course©, an interactive Internet course; ezines such as “EQ in Workplace,” EQ assessments, individual coaching, and group process work. Work with an EQ coach to establish an EQ culture in your organization. Then an “idea” can be judged on its merits, not unresolved emotional issues among participants.

The best source for learning is to actually work in business. In ferociously competitive world of small business, this is not always possible. Still, it's worth trying to find a mentor who can describe pitfalls, frustrations and potential disasters as well as successes

> Seven Ways to Come Up With A Dynamite Business Concept

- Look for Opportunities at Work. Corporations are eliminating operations, thus creating gaps in service. If you can deliver this service, you may be able to start in business with several substantial customers.

- Become a Better Observer. Carry around a notebook and jot down products and services you can't find. Note when you don't get good service or when a product doesn't deliver what it promises. Can you do better?

- Re-establish Something That Has Disappeared. There is a tremendous nostalgia boom in America because consumers are basically dissatisfied with today's level of service. Is there something you enjoyed in past but which is no longer available in your area? See if others share your interest.

- Give New Life to Ordinary. Imagine perfect setting for a routine service, such as shoe repair or dry cleaning. See if you can bring it to life and still make a profit.

- Study Trends. TV news programs, magazines and newspapers all report stories that reflect changes in values and lifestyles. Current examples include difficulty in coordinating family schedules, a more conservative investment outlook and an aging population.

- Uncover a Business within a Business. Some businesses have become so overblown that their essential service has almost been ignored. Resurrect it and create a new demand for an old need.

- Look Back to your Childhood. Your old hobbies can grow into a business. You can start out with advantage of an area you already know a lot about.